About Autonomize AIAutonomize AI is a venture-backed healthtech startup revolutionizing how healthcare organizations harness AI to drive efficiency, compliance, and intelligence. Our agentic AI platform powers next-gen solutions for payors and providers-automating prior authorization, utilization management, appeals & grievance workflows, and unifying structured and unstructured data into FHIR and OMOP for actionable insights.
Position OverviewWe are seeking a highly experienced and strategic
Vice President of Solution Implementation & Delivery to lead and scale our customer onboarding, platform integration, and solution rollout efforts across all payor and provider accounts. This role is critical to ensuring rapid, repeatable, and successful deployments of Autonomize AI's platform and AI copilots-tailored to complex healthcare environments.
The ideal candidate is a proven healthcare delivery leader with deep domain expertise in enterprise healthcare systems (e.g., EMRs, care management platforms, claims adjudication systems), experience managing cross-functional delivery teams, and an agile, hands-on mindset suited to a high-growth AI startup.
Key ResponsibilitiesImplementation & Delivery Leadership- Lead end-to-end implementation of Autonomize AI's platform and AI solutions across all enterprise customers (payors, providers, TPAs, MSOs).
- Develop and enforce best practices and playbooks for technical delivery, integration, configuration, and customer onboarding.
- Establish and optimize standardized delivery methodologies, including phased rollouts, pilots, and scaled deployments.
- Ensure adherence to project timelines, budgets, and quality KPIs across all implementations.
Customer Success & Relationship Management- Act as the executive sponsor and delivery lead for key customer programs, maintaining close partnerships with client stakeholders (CIOs, CMIOs, VPs of Utilization Management, IT, Data Science).
- Drive high customer satisfaction, adoption, and retention through seamless execution and value realization.
- Ensure post-implementation support and transition plans are defined and executed collaboratively with the Customer Success team.
Team Management & Growth- Build and lead a high-performance delivery organization including implementation managers, solution engineers, clinical informatics leads, and partner delivery consultants.
- Recruit, mentor, and grow a diverse team with strong healthcare technology, project management, and customer-facing skills.
- Create a culture of accountability, collaboration, continuous learning, and innovation within the delivery team.
Cross-Functional Collaboration- Work closely with Product, Engineering, and Sales to align delivery roadmaps with customer needs and platform capabilities.
- Contribute to product and solution packaging by feeding real-world implementation feedback into product requirements.
- Partner with Strategic Alliances and Business Development teams to support channel or partner-led implementations.
Delivery Operations & Metrics- Own delivery operations, including resource allocation, project tracking, risk management, and operational reporting.
- Define and track key success metrics such as time-to-value, NPS, deployment velocity, and capacity utilization.
- Establish governance frameworks for complex or multi-stakeholder programs across customer organizations.
QualificationsRequired- 15+ years of experience in healthcare technology delivery, including at least 5 years in a senior leadership role.
- Proven track record implementing solutions in payor or provider environments, such as:
- Utilization Management, Appeals & Grievances, Prior Auth, Claims
- EMRs (Epic, Cerner, Meditech), Care Management, or Risk Adjustment platforms
- FHIR, HL7, CCD interfaces, and integration with core admin systems
- Experience with AI, data platforms, or SaaS solutions in healthcare (e.g., NLP, ML, GenAI, or agent-based workflows).
- Strong program/project management acumen with experience scaling agile delivery practices.
- Excellent client-facing communication, executive presence, and stakeholder management skills.
Preferred- Previous experience at a growth-stage SaaS or AI startup in the healthtech domain.
- PMP or equivalent certification; Lean/Agile/Scrum certifications are a plus.
- Experience working with CMS-regulated programs (e.g., Medicare Advantage, Medicaid, ACA exchanges).
Success Metrics- 100% on-time delivery of customer implementations within scope and quality targets.
- Measurable customer ROI and satisfaction post-implementation.
- Scalable playbooks and operational maturity in delivery processes.
- Strong internal collaboration across engineering, sales, and product teams.
- Hiring and development of a world-class solution delivery team.
Why Join UsAt Autonomize AI, you'll be joining a passionate team working on some of the toughest challenges in healthcare. As a Series A company backed by top-tier investors, we offer a fast-paced, collaborative environment where your contributions directly impact patients, providers, and payors across the nation.
Compensation & Benefits- Competitive base salary + performance bonus + equity
- Comprehensive health, dental, and vision insurance
- Flexible remote work policy
- Opportunities for rapid growth and leadership
To ApplyPlease email your resume and a brief statement of interest to
[email protected] or apply via our website: www.autonomize.ai/careers
