Customers Bank

VP, Relationship Manager - Mortgage Warehouse Lending

Customers Bank • $150K — $170K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Warehouse Lending
  • Bachelor's Degree or equivalent work experience
  • Strong knowledge of warehouse lending processes
  • Formal credit training required
  • Excellent problem-solving and communication skills
  • Self-starter with effective time management
  • Experience with AI and automation tools for productivity

Responsibilities

  • Develop new business opportunities in Southeast U.S. for lending facilities and deposits
  • Prepare and present Term Sheets to internal teams and clients
  • Manage existing client portfolio for performance and utilization
  • Present credit decisions to loan committee with timely follow-up
  • Collaborate with Operations team for client training and performance
  • Achieve departmental goals related to loan and deposit balances
  • Oversee business relationships throughout the Southeast

Benefits

  • Work with a high-performing Warehouse Lending team
  • Engage in strategic business development and client management
  • Opportunity to enhance skills with innovative technology tools
  • Supportive work environment that values confidentiality and professionalism
Full Job Description
Salary range: An annual salary range of $150,000 - $170,000 is what we expect to pay for this position, based on overall skills and experience.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

What You'll Do:

Customers Bank is searching for a seasoned Relationship Manager to join our high performing Warehouse Lending team.
  • Develop new business opportunities within the Southeast region for Warehouse Facilities, MSR Term Loans and Deposits offered by Customers Bank.
  • Prepare Term Sheets and present opportunities internally and then present to clients.
  • Manage existing portfolio of clients to ensure satisfactory performance and utilization.
  • Prepare and present credit actions to loan committee in timely manner in conjunction with Credit team.
  • Work with Operations team in all aspects of client relationship from new client training to ongoing training and performance.
  • Meet departmental goals and targets as it relates to warehouse related loan and deposit balances.
  • Relationship Manager will be overseeing business relationships in the Southeast Region of the U.S.


What Do You Need?
  • 10+ years of experience in the Warehouse Lending space.
  • Bachelor's Degree or equivalent work experience.
  • Strong knowledge of warehouse lending process and procedures.
  • Formal credit training required.
  • Self-starter with excellent time management skills.
  • Ability to maintain the highest level of confidentiality.
  • Excellent problem-solving skills.
  • Excellent communication skills -- written, verbal with an ability to present ideas clearly and concisely.
  • Ability to multi-task in a fast-paced environment.
  • A professional work ethic and attitude.


Technology Skills:
  • Microsoft Outlook Office Suite.
  • Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.

About Customers Bank

Customers Bank is a full-service bank that provides a range of financial products and services to individuals, businesses, and institutions. The bank offers checking and savings accounts, loans, mortgages, credit cards, and wealth management services, among others. Customers Bank operates through a network of branches and ATMs in several states, including Pennsylvania, New York, New Jersey, Rhode Island, Massachusetts, New Hampshire, and Illinois. The bank is known for its innovative digital banking solutions, such as its mobile app and online banking platform, which allow customers to manage their accounts and transactions from anywhere, anytime.
Learn more about Customers Bank
Size
1,200 employees
Industry
Finance & Insurance
* Ladders Estimates

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