Job DescriptionAs a Product Manager in Chase Branded Card, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities - Develops and owns a product strategy and vision that delivers measurable value to customers and the firm
- Leads discovery efforts and research to uncover customer and stakeholder needs, translating insights into clear product direction
- Owns, maintains, and evolves a prioritized product backlog aligned to strategic roadmaps and business outcomes
- Partners with engineering and architecture teams to deliver scalable, reliable, and well-designed product capabilities
- Establishes frameworks to define, measure, and track product success metrics such as cost, performance, reliability, risk posture, and overall value delivery
- Collaborates with cross-functional stakeholders to ensure alignment across dependencies, timelines, and execution
- Ensures solutions meet enterprise standards for resiliency, security, and operational readiness
Required qualifications, capabilities, and skills - 5+ years of experience or equivalent expertise in product management or a relevant domain
- Advanced knowledge of the product development lifecycle, systems design, and data-informed decision-making
- Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Strong experience working with cross-functional teams in complex, highly regulated environments
- Ability to operate effectively in ambiguous, fast-moving contexts while maintaining rigor and clarity
Preferred qualifications, capabilities, and skills - Demonstrated prior experience working in a highly matrixed, complex organization
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
