Aramark

VP Operations - Site

Aramark$120K — $150K *
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, master's degree preferred.
  • 10-12 years of progressive general management experience with full P&L responsibility, ideally in food, facilities, or retail service sectors.
  • Proven track record of effective client relationship management across multiple levels.
  • Strong leadership and management skills with an emphasis on business analysis and project management.
  • Ability to understand and strategize within a complex global business environment. Be familiar with competitive landscape, technology trends, and market dynamics.
  • Exceptional business communication skills, able to align executive peers and stakeholders around operational goals.
  • Demonstrated capacity for managing a diverse range of projects within a highly decentralized organization.

Responsibilities

  • Manage operations, including sales, finance, HR, and customer service with full P&L accountability.
  • Drive sales growth within the existing client base while delivering top-notch customer service.
  • Develop and execute operational strategies in collaboration with senior leaders to achieve measurable outcomes.
  • Lead and empower a motivated team through effective communication, coaching, and support.
  • Collaborate with business unit leaders to promote change and introduce new business processes.

Benefits

  • Opportunity to lead a major account with significant revenue generation.
  • Chance to work closely with diverse teams across various functions.
  • Role fosters professional growth through leadership development opportunities.
  • Involvement in strategic decision-making processes at a senior level.
Full Job Description
Job Description

Reporting to the Regional Vice President, this Vice President of Operations (VPO) is responsible for the overall operation of a major contracted-services account normally generating $80M+ in revenue. This individual will be accountable for galvanizing a team under a common growth and operations platform, and ultimately drive improvement in operational efficiency, revenue, margin and client retention for each account in the overall portfolio. The VPO will work to continuously ensure the organization is delivering operational excellence, while also identifying innovative and creative services and solutions to expand on our clients' requirements, working closely with internal and external partners. The incumbent of this position will develop and maintain the overall strategy, priorities and direction for operations within the area.

Job Responsibilities

  • Manage all facets of the area including sales, finance, human resources, and customer service including full P&L accountability.
  • Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients.
  • Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner.
  • Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques. Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance.
  • Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes.


Qualifications

To be prepared for this important leadership role, qualified candidates will possess:
  • Bachelor's degree required, master's degree desired
  • Minimum of 10-12 years of progressive responsibility, successful experience in general management with full P&L responsibility; food, facilities, or retail service sector preferred.
  • Proven leadership and experience with managing effective client relationships that are high, wide and deep.
  • Demonstrated leadership skills including broad knowledge of management practices and good business analysis/project management skills.
  • Demonstrated ability to grasp a large, complex, global business at a base level and use this understanding to set overall strategy and drive business process improvement.
  • Adept business savvy to effectively communicate and work with other executives in support of achieving business and systems goals.
  • Strong business planning skills to complete strategic projects with implications for business areas with rapidly evolving business processes. Must possess a balanced perspective on strategic and tactical issues.
  • Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization.
  • Established ability to select top talent and create a productive environment that promotes initiative, innovation, continuous learning, and development of key leaders for future advancement.
  • Excellent communication and presentation skills with a range of audiences including clients, front-line managers, and C-level leaders.


Education

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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