VP of Operations

Everblue

$120K — $150K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of senior operational leadership experience
  • Proven track record in hiring, developing, and managing leaders
  • Strong customer relationship skills with senior stakeholders
  • Commercial acumen with an ability to maintain a healthy P&L
  • Proactive problem-solving attitude, focused on delivering intent
  • Experience in government, nonprofit, energy, training, or workforce programs preferred

Responsibilities

  • Lead and manage team performance across multiple divisions
  • Serve as primary point of contact for major clients to build trust
  • Ensure contract deliverables meet customer expectations while optimizing profitability
  • Establish operational structures and accountability without micromanaging
  • Identify potential risks early and navigate solutions effectively

Benefits

  • Mission-driven work impacting workforce and energy programs nationwide
  • Flexible hybrid work environment in Huntersville, NC
  • Competitive compensation with bonus opportunities
  • Retirement savings plan with company match
  • Health reimbursement program
  • Collaborative and agile small team culture
Full Job Description
Vice President of Operations
Everblue • Huntersville, NC • HybridThe role
We're hiring a Vice President of Operations to lead the day-to-day execution of Everblue's business. You'll report directly to the President and own the operational engine: customer relationships, contract delivery, team performance, and bottom-line results.What you'll own
  • Leading people. Hire, develop, and (when needed) part ways with teammates across multiple divisions so we deliver excellent work without drama.
  • Owning customer relationships. Become the senior-most Everblue point of contact for our biggest clients. Earn their trust. Protect existing revenue and grow it.
  • Driving profitability. Manage contract deliverables so customers are delighted and the economics work. Spot risks early. Find the clever path.
  • Setting operational rhythm. Build the cadence, dashboards, and accountability that keep the company humming without micromanagement.
What we're looking for
  • 5 to 10 years of progressively senior operational leadership. Titles vary (GM, Head of Ops, agency principal, program director); results matter more.
  • Real experience hiring, firing, and developing leaders.
  • Someone who stays curious and keeps ego low. You'd rather get the right answer than be the smartest person in the room.
  • Customer instinct. You build trust with senior client stakeholders quickly and keep it.
  • Commercial cleverness. You deliver excellent work while keeping the P&L healthy.
  • A bias to deliver on the intent behind every task, not just the letter of it. When you're handed a problem, you go figure it out. No excuses, no reminders needed. (If A Message to Garcia doesn't already mean something to you, give it a read.)
  • Government, nonprofit, energy, training, or workforce program experience is a plus, not a requirement.
Our values
  • Mission-Driven. We get it done and done right. We deliver on the intent behind every task. We own the outcome.
  • Relentless Pursuit of Excellence. We challenge the status quo, stay curious, keep ego low, and stay efficient and resourceful.
  • People First. We lead with trust, stay personable and real, and work hard and play hard.
Why you'll love working here
  • Mission that matters. Your work powers real workforce, energy, and efficiency programs across the U.S.
  • Hybrid setup based at our Huntersville, NC office. Flexible enough to do great work and have a great life.
  • Competitive compensation with bonus eligibility, a SIMPLE IRA with company match, and a health reimbursement program.
  • A small, capable team that moves fast, ships well, and stays out of each other's way.
How to apply
Apply here: https://everblue.applytojob.com/apply

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