EXL Service

VP Client Partner - Commercial Banking - NYC

EXL Service$210K — $240K *
US-AnywhereRemote in New York, NY
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Commercial Banking or related fields
  • Deep expertise in Commercial Lending, Treasury Management, and Banking Operations
  • Strong relationships with senior executives in large U.S. banks
  • Proven ability to expand business within existing accounts
  • Experience in influencing senior stakeholders
  • Strong understanding of data, analytics, AI in banking
  • Exceptional executive presence and relationship skills

Responsibilities

  • Develop and execute growth plans for strategic banking accounts
  • Establish and nurture relationships with Commercial Banking leaders
  • Identify new business opportunities in Commercial Banking services
  • Partner with teams to broaden EXL's impact within accounts
  • Build trusted advisor relationships with executives
  • Facilitate discussions on banking growth, risk, and transformation
  • Shape client engagements around data-driven solutions

Benefits

  • Remote work flexibility with travel to client sites
  • Opportunity to work with leading banks in the U.S.
  • Strengthening partnerships with major industry leaders
  • Access to innovative Data and AI capabilities
  • Involvement in high-level executive engagements
  • Professional advancement in a dynamic financial services environment
Full Job Description
JOB DESCRIPTION

Job Title: VP Client Partner – Commercial Banking - New York

Location: Remote (Travel to EXL offices and Client sites in NYC)

Base Salary range - $210k to $240K plus annual bonus target and RSU eligibility

Note: The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

EXL is seeking a senior Commercial Banking professional to accelerate growth within its strategic banking accounts. This role will be responsible for establishing and expanding relationships with Commercial Banking leaders at large U.S. banks where EXL has an established presence and is looking to expand in Commercial Banking area.

The individual will leverage deep industry expertise and executive relationships to identify opportunities across Commercial Banking, Commercial Lending, Treasury Management, Credit Risk, and Operations. Working closely with account teams, solution leaders, and delivery teams, the role will help position EXL's Data, Analytics, AI, and Operations capabilities to address key Commercial Banking priorities and drive incremental revenue growth.

This is a highly consultative, relationship-driven role focused on executive engagement, opportunity creation, account expansion, and long-term client partnership development.


JOB RESPONSIBILITIES

Commercial Banking Account Expansion

  • Develop and execute Commercial Banking growth plans within existing strategic banking accounts.
  • Establish relationships with Commercial Banking business leaders and key decision-makers.
  • Identify whitespace opportunities across Commercial Banking, Commercial Lending, Treasury Management, Risk, and Operations.
  • Partner with existing account teams to expand EXL's footprint and increase wallet share.

Executive Relationship Development

  • Build trusted advisor relationships with Commercial Banking executives and business leaders.
  • Leverage industry network and market knowledge to create access to new buying centers.
  • Facilitate executive conversations around growth, risk, efficiency, and transformation priorities.

Opportunity Origination & Solution Shaping

  • Identify and qualify opportunities aligned to Commercial Banking priorities.
  • Shape client conversations around data, analytics, AI, and operational transformation.
  • Partner with EXL domain and solution teams to develop compelling business cases and proposals.
  • Support opportunity pursuits through executive presentations, workshops, and strategic account planning.

Market Leadership

  • Maintain deep understanding of Commercial Banking trends, competitive dynamics, and emerging technologies.
  • Provide market intelligence and thought leadership to clients and internal stakeholders.
  • Represent EXL at industry forums, client events, and executive briefings.

JOB QUALIFICATIONS
  • 10+ years of experience in Commercial Banking, banking consulting, financial services consulting, or banking technology/services.
  • Deep expertise in Commercial Banking, including Commercial Lending, Treasury Management, Credit Risk, Client Coverage, and Banking Operations.
  • Strong relationships with senior Commercial Banking executives across large U.S. banks.
  • Proven success in opening new buying centers and expanding business within existing client accounts.
  • Experience influencing and selling to senior business stakeholders.
  • Strong understanding of data, analytics, AI, and technology-led transformation in banking.
  • Exceptional executive presence and relationship-building skills.

Qualifications

  • Bachelor's degree required.
  • MBA or advanced degree preferred.
  • Based in the New York metropolitan area.
  • Willingness to travel as required.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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