VP, Claims Technical Lead, Workers Comp

Sompo International Holdings Ltd.

$170K — $225K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of Workers' Compensation claims handling experience
  • Proven management experience within a carrier for significant Workers' Compensation business
  • Deep technical knowledge of Workers' Compensation claims and processes
  • Strong partnership development skills with internal and external stakeholders
  • Excellent analytical, written, and organizational abilities
  • Outstanding interpersonal, people management, and communication skills

Responsibilities

  • Manage the daily operations of the Workers' Compensation claims team and related processes.
  • Implement and promote effective oversight practices for best in class claims handling.
  • Ensure accurate and timely reporting to Underwriting and Senior Management.
  • Collaborate with Actuary, Cede Re, Underwriting, and Finance on claims metrics and trends.
  • Support underwriting and functional groups with communication and information sharing.
  • Perform additional tasks as directed by management.
  • Occasional travel as needed.

Benefits

  • Choice between two medical plans with employer contribution
  • Pharmacy benefits and mail order options
  • Comprehensive dental and vision coverage
  • Health Care & Dependent Care Flexible Spending Accounts
  • Company-paid Life & AD&D benefits with supplemental options
  • Company-paid Disability benefits
  • 401(k) Retirement Savings Plan with employer contributions
  • Generous paid-time-off including holidays
  • Parental Leave Benefits & Adoption Assistance
  • Employee Assistance Program
  • Tax-Free Commuter Benefit
  • Tuition Reimbursement & Professional Qualification benefits
Full Job Description

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a VP, Claims Technical Lead, Workers Comp in our North America Insurance Claims team. Reporting to VP, IPG Workers Comp and General Liability Claims, this position will manage the day-to-day operations of the Workers’ Compensation claims team for Sompo. The successful candidate will supervise the internal Sompo TPA oversight claims team, manage TPAs who handle claims on Sompo’s behalf, and work closely with internal and external business partners.

Location: This position will be based out of our Irvine, CA, Los Angeles, CA or Charlotte, NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

  • Provide day to day management of the Worker’s Compensation claims team and related systems and processes.
  • Develop, implement and drive effective oversight practices ensuring best in class handling of Workers’ Comp claims for Sompo insureds.
  • Ensure timely and accurate reporting of matters to Underwriting and Senior Management
  • Work closely with Actuary, Cede Re, Underwriting, Operations, Finance to ensure timely reporting on trends, reserves, various claim metrics, etc.
  • Communicate with and support underwriting and other functional groups within the organization.
  • Other duties as required by management
  • Some travel as required

What you’ll bring:

  • Minimum of 15 years’ experience required in Workers Comp claims handling with a career history of increasing responsibility
  • Management experience within a carrier for a substantial Workers’ Compensation book of business required
  • Strong technical acumen and understanding of Workers’ Compensation claims and related processes.  
  • Demonstrated ability to establish close working relationships with internal and external partners, including underwriting, actuarial, brokers and TPAs
  • Strong analytical, written, and organizational skills
  • Excellent interpersonal and people management, marketing, and communication skills

Salary Range: $170,000 – $225,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

  • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
  • Pharmacy benefits with mail order options
  • Dental benefits including orthodontia benefits for adults and children
  • Vision benefits
  • Health Care & Dependent Care Flexible Spending Accounts
  • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
  • Company-paid Disability benefits with very competitive salary continuation payments
  • 401(k) Retirement Savings Plan with competitive employer contributions
  • Competitive paid-time-off programs, including company-paid holidays
  • Competitive Parental Leave Benefits & Adoption Assistance program
  • Employee Assistance Program
  • Tax-Free Commuter Benefit
  • Tuition Reimbursement & Professional Qualification benefits

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