Job Summary: Reporting into the CIO, the Vice President, Business Solutions will lead the operational transformation of rag & bone's core business systems, including ERP, Order Management (OMS), and Point of Sale (POS), as part of the company's transition toward a composable, data- and AI-enabled architecture.
This role is accountable for translating business strategy into executable technology initiatives across Finance, Direct-to-Consumer (DTC), and Supply Chain domains. Acting as a critical bridge between business and technology, the VP will oversee product ownership for enterprise applications and DTC platforms, ensuring delivery of scalable, future-ready solutions that unlock agility, efficiency, and growth.
Responsibilities:Lead Enterprise Systems Transformation- Own the end-to-end transformation of ERP, OMS, and POS platforms toward a composable architecture.
- Drive modernization efforts, balancing business continuity with long-term strategic replatforming.
- Ensure alignment with the company's unified commerce vision and AI enablement roadmap.
Operational Leadership of Product Organization- Lead and manage the Enterprise Applications Product Owner and DTC Product Owner.
- Establish a product-centric operating model focused on outcomes, not projects.
- Drive prioritization, roadmap execution, and delivery discipline across domains.
Cross-Functional Business Alignment- Partner closely with Finance, Retail, E-commerce, and Supply Chain leadership to define business requirements and success metrics.
- Translate business needs into scalable system capabilities and data products.
- Ensure systems support end-to-end processes across wholesale, retail, and digital channels.
Composable Architecture & Data Collaboration- Collaborate with the Head of Data & AI to design and implement a modular, loosely coupled architecture.
- Ensure systems integrate seamlessly into the company's universal data hub.
- Champion API-first, event-driven, and data product-oriented design principles.
Transformation Governance & Execution- Contribute to and operate within Transformation Committees across DTC, Supply Chain, Finance, and Data.
- Define KPIs and track realization of business value from system investments.
- Drive disciplined delivery of MVPs ("release zero") and iterative enhancements.
Vendor & Ecosystem Management- Lead evaluation and selection of best-in-class solutions across ERP, POS, OMS, and adjacent domains.
- Manage strategic partners and system integrators to ensure delivery quality and accountability.
- Optimize total cost of ownership while enabling innovation.
Requirements: Leadership & Experience- 12-15+ years of experience in enterprise systems, business applications, or digital transformation roles.
- Proven experience leading large-scale transformation programs across ERP, commerce, and supply chain systems.
- Prior experience at Director or VP level in a fashion, retail, or consumer brand environment.
Functional Expertise- Deep understanding of end-to-end operations in a fashion or retail company, including:
- Direct-to-Consumer (Retail & E-commerce)
- Supply Chain & Inventory Management
- Finance & Accounting
- Strong familiarity with modern commerce ecosystems (POS, OMS, e-commerce platforms) and ERP systems.
Technology & Architecture- Experience transitioning from monolithic systems to composable or best-of-breed architectures.
- Strong understanding of integration patterns, APIs, and data platforms.
- Exposure to data-driven and AI-enabled business processes is a strong plus.
Operating Model & Execution- Experience working in a product-driven organization (vs. project-based).
- Strong track record of delivering complex, cross-functional initiatives with measurable business outcomes.
- Ability to operate at both strategic and execution levels.
Leadership & Influence- Executive presence with the ability to engage and influence senior stakeholders.
- Strong communication skills, able to translate complex topics into clear business narratives.
- Proven ability to build, lead, and develop high-performing teams.
Rules we live by | Rules you live by
Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity
Have No Fear | Innovate and solve problems
Own Every Decision | Work together and get results
Quality Matters | Not only with product, but we see it in our people
Make Shit Happen | Be disciplined, be competitive
Benefits - Paid Time Off
- Clothing Allowance
- Generous Employee Discount
- Paid Parental Leave
- Membership to Calm and access to other wellness benefits
- Medical, dental, vision and ancillary benefits
- 401k
- Our in office schedule is 4 days a week in ofice
The target salary for this role is between $250,000 and $275,000 based on candidates experience and and expectations.
