Aramark

VP and Managing Director

Aramark$120K — $180K *
Hospitality & Recreation
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 15+ years in hospitality or related industries.
  • Proven success with full P&L responsibility.
  • Experience launching or transforming hospitality operations.
  • Ability to build and lead high-performing teams.
  • Strong executive presence in managing client relationships.
  • Willing to relocate to Western Texas.

Responsibilities

  • Lead startup and ongoing operations of a large-scale workforce hospitality community.
  • Establish operational systems and standards for success.
  • Drive excellence across various hospitality services.
  • Create a culture focused on exceptional resident experiences.
  • Monitor satisfaction and implement improvements continuously.
  • Recruit and develop a high-performing leadership team.
  • Maintain full P&L accountability and manage forecasting efforts.

Benefits

  • Full relocation package included.
  • Opportunity to shape a premium hospitality experience.
  • Leadership role in a dynamic, high-growth environment.
  • Ability to build a culture of service excellence.
  • Engagement in strategic operational leadership.
Full Job Description
Job Description

Aramark Nexus is seeking a VP and Managing Director to lead one of the most unique and innovative workforce hospitality communities in North America.

This senior leadership role is responsible for guiding a large-scale workforce community from start-up through full operational execution. The VP and Managing Director will serve as the senior on-site leader responsible for delivering an exceptional resident guest experience, team leadership, and client relations across an integrated service environment.

The VP and Managing Director will establish the culture, systems, standards, and leadership structure needed to deliver a workforce community experience that feels more like a premium hotel or resort than traditional housing. This leader combines the discipline and urgency of a startup operator with the service mindset of a premium hospitality executive.

Success in this role requires strong operational leadership, executive presence, exceptional team-building skills, and the ability to lead through both the challenges of project startup and the demands of ongoing operations. This individual will be responsible for building teams, developing culture, establishing operating disciplines, and creating an experience that sets a new standard for workforce hospitality.

Location

This position is based in Western Texas. This is not a remote or hybrid position. Full relocation package is included in the offer. Relocation to Western Texas is required. Candidates should be excited about leading a large-scale hospitality operation in a dynamic, high-growth environment and building a culture of service excellence from the ground up.

Job Responsibilities

Operational Leadership

  • Lead the startup, mobilization, opening, and ongoing operation of a large-scale workforce hospitality community.
  • Serve as the senior operational leader responsible for overall site performance.
  • Establish operational systems, standards, and processes that support long-term success.
  • Drive operational excellence across hospitality, dining, facilities, transportation, housekeeping, maintenance, recreation, and resident services.
  • Ensure operational readiness throughout all phases of project growth and expansion.


Resident Experience

  • Create a hospitality culture focused on delivering an exceptional resident experience.
  • Establish service standards that reflect a premium hospitality environment.
  • Oversee all resident touchpoints, including arrival experience, accommodations, shared spaces, dining, transportation access, and support services.
  • Monitor resident satisfaction, community engagement, and service metrics; implement improvements that enhance quality of life, retention, and experience consistency
  • Lead service recovery efforts and continuous improvement initiatives with a guest-first mindset.


Leadership & Talent Development

  • Recruit, develop, and retain a high-performing leadership team.
  • Build organizational capability during rapid growth, start-up activity, operational complexity, and changing business conditions.
  • Create accountability through clear expectations, talent development, coaching, and performance management.


Client & Stakeholder Management

  • Serve as the primary operational representative and executive liaison for the community.
  • Partner closely through trusted relationships with Aramark leadership, executive client stakeholders and project stakeholders to ensure alignment on business objectives.


Strategic Leadership & Business Impact

Financial & Business Performance

  • Maintain full P&L accountability for the operation.
  • Lead annual business planning, budgeting, forecasting, and cost management efforts.
  • Utilize data and operational metrics to improve performance and support decision-making.


Workforce & Employer Integration

  • Align community operations with workforce demand, project occupancy patterns, and employer expectations.
  • Support employer-linked housing strategies such as reserved inventory, block leasing, or workforce accommodations programs.
  • Create an environment where residents can recharge, connect, and perform at their best, reinforcing the role of hospitality in workforce productivity and retention.


Project & Growth Leadership

  • Lead multiple operational priorities simultaneously in a fast-paced environment.
  • Manage shifting construction timelines, changing business requirements, and evolving operational demands.
  • Support future growth initiatives, expansion opportunities, and new community development efforts.
  • Help develop and refine a scalable workforce hospitality operating model that can be replicated across future sites


Compliance, Safety & Risk Management

  • Ensure compliance with fair housing requirements, applicable regulatory obligations, and site operating standards.
  • Oversee safety, security, transportation, and crisis readiness protocols across the full community environment.
  • Maintain a safe, stable, well-managed operation for residents, guests, employees, and client stakeholders.


Qualifications

Required

  • Bachelor's degree required.
  • 15+ years of progressive leadership experience in hospitality, resort operations, workforce accommodations, destination management, remote-site operations, large-scale food service, hotels, conference centers, or related industries.
  • Proven success leading large, complex operations with full P&L responsibility.
  • Demonstrated experience opening, mobilizing, launching, or transforming hospitality operations.
  • Experience leading teams through periods of significant growth, change, or operational complexity.
  • Strong executive presence and experience managing client relationships.
  • Strong financial, operational, and strategic planning capabilities.
  • Experience building high-performing teams and culture from the ground up.
  • Ability and willingness to relocate to Western Texas.


Preferred

  • Premium hotel, resort, destination, conference center, workforce accommodations, remote hospitality, energy, mining, industrial, or camp operations experience.
  • Multi-unit leadership experience.
  • Experience supporting large construction, infrastructure, industrial, technology, or energy projects.
  • Experience leading operations with 500+ employees and significant annual revenue responsibility.

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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