VP, Advisor Experience & Programs

Richardson Wealth Limited

$120K — $180K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience working with advisor teams and Distribution Leadership; strong business acumen and relationship skills.
  • Track record of leading change management for advisor-facing programs with clear implementation plans.
  • Experience in developing high-performing teams that drive growth through scalable programs.
  • Strong influencing abilities and stakeholder management in a complex, matrix organization.
  • Solid background in investments and operational disciplines relevant to advisor practices and regulatory requirements.
  • Deep understanding of the entire operating model supporting advisor and client interactions.

Responsibilities

  • Lead strategy and improvement of advisor training programs from onboarding to advanced management.
  • Establish a competency framework to track program impacts and drive enhancements.
  • Partner with internal teams to deliver coordinated enablement improving advisor and client productivity.
  • Own change management for advisor initiatives, ensuring comprehensive training and engagement.
  • Define and manage communication strategies for the advisor channel with an editorial calendar.
  • Plan and lead cross-functional events reinforcing priorities and culture for advisors.
  • Create reporting mechanisms to identify field needs and inform leadership decisions.
  • Champion improvements in advisor experiences through simplified processes and best practices.
  • Develop marketing campaigns supporting advisor growth aligned to business targets.
  • Lead councils to surface priorities and address strategic issues across the firm.
  • Build and scale an advisor transition team for exceptional onboarding experiences.

Benefits

  • Opportunity to work directly with senior leadership in shaping advisor experience strategies.
  • Access to high-level training and development resources for personnel involved in the advisor experience.
  • Engagement with a diverse range of internal stakeholders and cross-functional teams.
  • Responsibility for shaping impactful communication strategies and event planning.
  • Involvement in pioneering initiatives that directly affect advisor growth and client outcomes.
Full Job Description
Position Overview
Working with the SVP, Head of Advisor Experience & Growth, this role leads the development and creation of programs that elevate the advisor and client experience across the firm. The VP will design and execute strategic initiatives in support of Distribution Leadership, translating business priorities into scalable enablement, communications, and recognition experiences that drive engagement, adoption, and measurable outcomes.

This is an existing vacancy

Duties and Responsibilities
• Lead the strategy, design, and continuous improvement of advisor development and training programs, ensuring a clear curriculum from onboarding through advanced practice management
• Establish a competency framework and measurement approach (adoption, proficiency, performance outcomes) to track program impact and drive data-informed enhancements
• Partner with internal stakeholders (Distribution Leadership, Compliance, Operations, and Technology) to deliver coordinated enablement that improves advisor productivity and client outcomes
• Own change management for advisor-facing initiatives (process, platform, and policy changes), including readiness planning, field engagement, training, and post-launch reinforcement
• Define and manage a firm-wide communication strategy for the advisor channel, including message architecture, editorial calendar, multi-channel distribution, and governance
• Lead cross-functional planning for national meetings and strategic events to reinforce priorities, enable advisors, and strengthen culture-ensuring a consistent and high-impact experience
• Create a reporting and insights cadence (surveys, feedback loops, and dashboards) to surface field needs, identify risks, and inform leadership decisions
• Champion advisor experience improvements by simplifying communications and processes, and by scaling best practices across branches to improve consistency and retention
• Develop and execute investment firm marketing programs that support advisor growth (campaigns, events, and content), aligning to business priorities, target segments, and brand standards
• Provide advisor marketing support and develop marketing strategy for advisor teams to drive growth, strengthen market positioning, and improve practice-level outcomes
• Lead the Advisor CEO Council and Associate Team Council, effectively partnering across the firm to surface priorities and resolve strategic issues
• Build and scale an advisor transition team to support onboarding of new advisor teams, delivering an exceptional experience for both the team and their clients

Qualifications
• Proven track record of partnering directly with advisor teams and Distribution Leadership, building credibility through strong business acumen, consistent execution, and trusted relationship management.
• Demonstrated success leading and delivering change management initiatives for advisor-facing programs, translating strategy into clear implementation plans, communications, training, and sustained adoption.
• Experience leading and developing high-performing teams, driving business growth through scalable programs and field enablement.
• Strong influencing and stakeholder management skills, with the ability to collaborate effectively across a complex, matrixed organization.
• Solid foundation in investments and operational disciplines, including knowledge of investment products, advisor practices, and regulatory requirements.
• Deep understanding of the end-to-end operating model that supports the advisor and client experience.

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