This job oversees the strategic vision, long term planning, direction and overall accountability for system-wide access, revenue cycle and digital functions; communicates and interprets organizational and departmental mission goals and objectives to all clinical areas of responsibility within Information Services; partners with operational and corporate divisions on business and clinical strategies and objectives; and provides leadership and direction in the planning, implementation, and evaluation of technical activities within Information Services. In close coordination with the CIO and executive leadership, this job is accountable for all systems (patient-related systems); works with and advises business and clinical leadership to meet strategic and operational objectives through the use of effective information technology; and ensures that IS projects are appropriately prioritized and executed. Collaborates with the CIO and Information Services leadership team in all areas of administration, including employee engagement, operating and capital budgeting, expense management, and special projects and actively contributes to the development of IS planning activities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - Bachelor's degree in healthcare, business administration or related field.

Preferred - Master's degree.

Work Experience
Required - 10 years of experience in successfully managing complex hospital and patient care delivery information systems,

OR

8 years of experience with a master's degree in business administration, healthcare administration or related field.

Preferred - Experience installing and supporting Electronic Medical Record (EMR) systems.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Strong interpersonal skills and ability to relate to executive management, professionals and business and community leaders.
• Excellent leadership skills and ability to be self-directed, demonstrate excellent judgment, and handle difficult situations.
• Excellent organizational and time management skills.
• Ability to work extended hours.

Job Duties

• Ensures quality of care and customer satisfaction measured by division performance reviews, accreditation, and regulatory compliance.
• Builds an engaged workforce through leadership, talent development and collaborative employee relationships.
• Oversees new technology and innovations, all clinical systems, and education & training to support cutting edge patient care and services.
• Ensures operational profitability with sound financial performance.
• Develops and achieves long-term strategic business plans through effective relationship building, communication, planning, and fundraising.
• Oversees and develops organizational structures, programs, and processes.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at [redacted] (select option 1) or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.