TeleTech

Virtualization Administrator

TeleTech$61K — $141K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience with VMware vSphere environments (ESXi, vCenter) and PowerCLI utilization
  • Experience with virtual desktop infrastructure (VDI) solutions
  • Familiarity with Cisco Brocade infrastructure
  • Knowledge of VMware high availability (HA), DRS, vMotion, and Storage vMotion are crucial
  • Proficient in troubleshooting complex virtualization issues across compute, storage, and network layers
  • Experience managing the VM lifecycle, including capacity planning and performance tuning
  • Requires an Associate's degree with 10 years experience or Bachelor's degree with 6 years experience in IT
  • Relevant certifications like VCP-DCV, RHCE, or Windows Server Hybrid Administrator Associate are preferred

Responsibilities

  • Architect, administer, and secure large-scale VMware environments for critical workloads
  • Design and optimize VMware virtualization platforms and enterprise storage solutions
  • Support system engineering, configuration management, and patching of virtualization services
  • Collaborate with cross-functional teams to enhance infrastructure reliability and performance
  • Participate in on-call rotation to address critical system outages and operational issues

Benefits

  • Opportunity to work in a dynamic, agile technical environment
  • Contribution to high-stakes projects for enterprise-level clients
  • Potential for professional development and growth through ongoing training and certifications
  • Engagement with cross-functional teams and a collaborative culture
Full Job Description
Virtualization Administrator

The Opportunity:

Serve as a key member of the Security Tools and Infrastructure Management team, responsible for architecting, administering, and securing large‑scale VMware environments that support mission‑critical workloads across enterprise. Support the design, optimization, and lifecycle management of VMware virtualization platforms, enterprise storage, and SAN networking to ensure high availability, performance, and compliance with security standards. Operate within an agile, highly technical environment, and contribute to system engineering, configuration, patching, and continuous improvement of virtualization services while collaborating closely with cross‑functional infrastructure teams. Support related systems and applications and participates in on‑call operations to maintain reliability and rapid response for critical infrastructure.

You Have:

  • Experience administering and migrating VMware vSphere environments such as ESXi or vCenter, utilizing PowerCLI to support enterprise and mission systems

  • Experience supporting virtual desktop infrastructure (VDI) solutions

  • Experience supporting Cisco Brocade infrastructure

  • Knowledge of configuring and maintaining VMware HA, DRS, vMotion, or Storage vMotion

  • Ability to troubleshoot complex virtualization issues across compute, storage, and network layers

  • Ability to manage the VM lifecycle, including provisioning, patching, capacity planning, performance tuning, or decommissioning

  • Ability to support year-round and 24/7 on-call rotation for responding to critical system outages

  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements

  • Associate's degree and 10+ years of experience supporting Windows Systems in an enterprise environment, or Bachelor’s degree in Computer Science, Information Security, or an IT field and 6+ years of experience supporting Windows Systems in an enterprise environment

  • Microsoft Certified Windows Server Hybrid Administrator Associate, Red Hat Certified Engineer (RHCE), or VMware
    Certified Professional - Data Center Virtualization 2024 v2 (VCP-DCV 2024) Certification

Nice If You Have:

  • Experience with security best practices and adhering to compliance requirements such as NIST, ISO, or GDPR to safeguard sensitive information and ensure data integrity

  • Experience implementing role-based access control and secure configuration baselines

  • Ability to apply DoD STIGs, security controls, and security policies to virtualized environments

  • Ability to support security audits, vulnerability scans, and remediation efforts

  • Ability to maintain documentation and configuration records for compliance and continuity

  • VMware Certified Professional, VMware Certified Advanced Professional, NetApp Certified Data Administrator, or NetApp Certified Implementation Engineer Certification

Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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