Digital Consultants is seeking a Virtualization Administrator to support the Tier 1 Help Desk for US Army North, located at Fort Sam Houston, a US Army post in San Antonio, TX. The Tier 1 Help Desk provides local desktop support to approximately 900 users operating approximately 1,500 NIPRNET Computers, 70 multi-function devices (printers), 1,000 wireless devices (smart phones etc.) and various other endpoints. The Help Desk also provides telephonic support to approximately 300 forward stationed users at various locations throughout the United States. The Virtual Administrator provides support for classified (Up to SECRET) to include Commercial Solutions for Classified (CSfC) and Virtual Desktop Interface (VDI/Azure Virtual Desktop (AVD) installation and troubleshooting. Duties to include: • Primary escalation engineer for VMware, ESXI and vSphere issues. • Have experience with VMWare STIGS in a DOD environment. • Have experience configuring Certificate based logons (CAC). • Install new applications and helps configure them including web servers, OS, and infrastructure components. • Work on desktop deployments, imaging, troubleshooting and account creations. • Create and manage data backup on external hard drives. • Develop recovery programs in case of any loss due to natural or man-made disasters. • Continuously improve the server's performance by tracking and solving the issues faced by users. • Assists with restorations, application installation, testing, Tier 2 and Tier 3 support, and troubleshooting issues • Analyzes and fixes performance issues related to networking and OS and provides application upgrades • Responsible for configuration management, monitoring, and maintenance of all hosted servers • Provides technical solutions to a wide range of difficult problems • Solutions are imaginative, thorough, practicable, and consistent with organization's objectives • Support surge requirements of 24 hours a day, 7 days a week during key exercises or real-world events. Requirements • Clearance: Active Secret • Education: High School Diploma or equivalent • Certifications: DoD 8570.01-M IAT Level II certification, Desire VMware System Administration (vSphere 7.X, vCenter, vCOPS, SRM) • Over 5 years of experience and have detailed understanding of VMware Virtualization Technology. • Excellent written and verbal skills • Ability to work unsupervised and as member of a team.