Job Description

Make a Difference

The Virtual Care Nurse works closely with a varied and efficient patient care delivery team. This role serves as a key resource in providing remote patient care. The main responsibility is coordinating timely, safe, and effective care using strong technical, organizational, and critical thinking skills.

The Virtual Care Nurse will coordinate all patient care activities remotely. These include screening, triage, and managing a multi-disciplinary team to ensure safe, timely, and quality care. This role demands a skilled and experienced clinician with comprehensive nursing knowledge. The nurse must also work closely with customers, physicians, and leaders, needing advanced communication abilities.

Primary Duties & Responsibilities

Uses the resources and knowledge of the virtual care team and service provider network to develop collaborative workflows, policies, protocols, and guidelines. These support safe, reliable, high-quality, and evidence-based care, built on clinical protocols.

Assigns activities or tasks related to patient care while maintaining accountability for the outcome and responsibility for the delivery of nursing care

Collaborates with bedside staff, physicians, and interdisciplinary teams to coordinate patient care and support clinical decision making.

Facilitates components of the admission and discharge process, including patient intake, care coordination, and patient education.

Provides patient and family education to support understanding of care plans, treatments, medications, and discharge instructions.

Qualifications

Education

• Graduate of an accredited nursing program required.
• Bachelor's Degree Science in Nursing or above preferred.

Experience

• 3 years acute care nursing experience in a specialty area including 1 year of virtual care nursing and/or nursing informatics experience is required.
• 3 years Acute care nursing experience in critical care is preferred.
• 1 year of charge or supervisory experience is preferred.
• 1 year of experience as Clinical Nurse III at CSMC is preferred if internal.

Licenses and Certifications

• CA State RN license.
• American Red Cross (ARC) or American Heart Association (AHA) Advanced Cardiovascular Life Support (ACLS) required (expiration date needs to be more than 60 days from hire date)
• ANCC Specialty Certification - (one year to obtain)
• ANCC Specialty Certification required upon hire for Per Diems