Motorola Solutions

Video Security & Access Control (VS&A) Service Strategy Consultant (US Remote)

Motorola Solutions$100K — $110K *
US-AnywhereRemote in Schaumburg, IL
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering, Information Security, Computer Science, or Finance
  • 3+ years of experience in technical software, data privacy, or video surveillance
  • Strong analytical skills in financial modeling and data analysis
  • Experience in program administration related to service contracts
  • Comfortable collaborating across technical and non-technical teams

Responsibilities

  • Manage serialization maintenance and data integrity of ecosystem devices
  • Oversee product lifecycle equipment replacements to reduce operational risks
  • Consult with sales and partners on executing the System Upgrade Agreement program
  • Build and execute precise financial and cost models for complex opportunities
  • Own the development of tailored contract structures and responses
  • Audit and update records to clarify customer contracts and refresh cycles
  • Coordinate with Product Management and Finance to ensure timely deployments

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!
Full Job Description
Department Overview
The Motorola Solutions Global Services team operates with a clear focus on safety and security. We build and connect technologies to help protect people, property, and places. This dedicated organization drives post-sales program management, enabling our public safety and enterprise partners to achieve confident operational performance through advanced lifecycle offerings. Our service models support long-term ecosystem resilience, turning technical portfolio management into sustained infrastructure protection as we continue our global mission of "Solving for safer".
Job Description

The Service Strategy Consultant is a high-impact, Individual Contributor (IC) role within the Motorola Solutions Global Services team. Operating as a dedicated, hands-on portfolio specialist, this position is responsible for the direct execution of quoting, financial modeling, and ongoing lifecycle administration of the Video Security and Access Control portfolio. We believe that everything starts with our people, and this role empowers you to explore your curiosities, shape your career, and maximize your impact. The core focus is on driving the System Upgrade Agreement (VSAC-SUA) program to maximize service attachment rates, mitigate operational compliance risks, protect gross margins, and accelerate recurring revenue growth. As a trusted partner, you will provide critical program consultation to our sales and partner communities, analyzing dense datasets to deliver clear, actionable options that preserve client trust and foster horizontal collaboration.

Key Responsibilities:

Program & Device Lifecycle Strategy
  • Manage the ongoing serialization maintenance, tracking, and data integrity for active ecosystem devices within contracted programs
  • Oversee a regular cadence of equipment replacement throughout the product lifecycle to mitigate operational risks
  • Consult and support the Avigilon sales and partner communities on the administration and execution of the SUA program


Financial Modeling & Quoting
  • Build, configure, and execute precise financial and cost-basis models for complex, multi-brand opportunities
  • Own bespoke contract structures and technical responses for partner issues and contract requests
  • Analyze dense data sets and translate them into clear, actionable financial and operational options for internal stakeholders


Asset Base Validation & Workflow Governance
  • Execute lifecycle and support services validation in strict accordance with the designated service scope
  • Audit and update installed base records, accurately differentiate customer-specific contracts, and analyze hardware refresh cycles
  • Coordinate technical details horizontally with Product Management, Quote-to-Cash (QTC), and Finance to prevent deployment delays


Target Base Salary Range: $100,000 - $110,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-DB1

Basic Requirements
  • Bachelor's Degree in Engineering, Information Security, Computer Science, or Finance
  • 3+ years of experience working in either a technical software environment, data privacy/information security systems, or video surveillance and access control support infrastructure
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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