• In collaboration withPartnerManagement,Streaming Products and Marketing teams,leveragestrategic pricing promotions 6 particularly with partners -- to maximize engagement opportunities and minimize churn risks

• Incorporate different product types (Ad Tiers, Bundles) in overall audience targeting strategies to drive the best retention andwinbackoutcomes

• Work with Owned & OperatedPromoPlanning,Partner Management,Subscriber Analytics/Research, and Business Intelligence to understand impact of linear and FAST promotion on streaming engagement

• Understand impact of other owned ecosystem promotion 6 particularly social media 6 on streaming engagement in collaboration with Marketing and Research teams

• Coordinate closely with Product Strategy & Operationsteamtomonitorproduct rollouts/enhancements and their effects on retention

• Keep an eye on market changes and developments 6 particularly across Partner Platforms 6thatpresentnew opportunitiesor risksforsubscriber retentionand our ability to engage our user base

• Leverage A/B testing capabilities,particularly in CRM,to develop abetterunderstanding of whatcreative and messagingdrives streaming engagement across brands andwork with the broader creative and marketing teams tooptimizemessaging accordingly

• Consistently stay informed with best-in-class retention practices

• Bachelor9s degree

• 10-15years ofrelevant work experience withleast 8 years specific to customer retention marketing; prior experience within a subscription based streaming service and/or a DTC environment a plus

• Strong knowledge and experience with CRM systems, including segmentation,automationand email platforms

• A strategic mindset and the ability to think critically,identifyopportunities, and develop innovative solutions to enhance the customer experience

• Experience leading content-driven lifecycle strategies

• Expertisein relevant analytical tools and methodologies (experiment design, A/B testing, performance attribution,analysisand reporting) with proven ability to translate performance metrics into actionable insights

• Strong communicationand collaboration skills, with an ability to present business cases and persuade stakeholders

• Experience working on a matrixed, cross-functional team

• Knowledge of customer feedback tools and best practices

• Excellent interpersonal skills witha high levelof emotional intelligence, including the ability to collaborate between diverse teams and individuals

• Experience working with product,engineeringand technology teams a plus

The base compensation for this position is $160,000 to $220,000commensuratewith experience. AMC Global Media additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.