Vice President, Real Estate Unit Leader

Virtus

$150K — $180K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10+ years of commercial insurance experience with real estate specialization.
  • Direct leadership or management experience in a brokerage environment.
  • In-depth technical knowledge of complex real estate risks and placements.
  • Strong negotiation skills and ability to build quick connections.
  • Proficient in modern systems and insurance platforms, including Microsoft 365.
  • Exceptional communication, including public speaking and executive presentation.
  • Bachelor's degree preferred; CPCU or related designations desired.
  • Active Property & Casualty license.

Responsibilities

  • Lead and mentor the Real Estate Client Success Unit.
  • Set standards for service excellence and client experience.
  • Conduct workflow reviews and quality audits.
  • Optimize team capacity and workflow distribution.
  • Deliver coaching and individualized development plans.
  • Manage escalation of client issues or process bottlenecks.
  • Collaborate on operational strategy and service model evolution.
  • Lead cross-functional improvements for scalable growth.
  • Manage a portfolio of upper-middle-market Commercial Real Estate accounts.
  • Provide executive-level guidance on risk management and market conditions.
  • Oversee unit deliverables, including proposals and submissions.
  • Ensure compliance with Virtus quality standards and documentation.
  • Own unit KPIs including retention and client satisfaction.
  • Support revenue execution and strategic planning.

Benefits

  • Market-leading compensation and bonus programs.
  • 401(k) plan for retirement savings.
  • Health, dental, and vision insurance.
  • Unlimited Paid Time Off (PTO).
  • Opportunities for continuous professional development.
  • An entrepreneurial culture fostering innovative ideas.
Full Job Description
Title: Vice President, Real Estate Unit Leader

Location: Overland Park, Kansas

Date: January 2026

Salary Grade: Salaried Exempt

Bonus Structure: Quarterly Bonus tied to Real Estate Client Retention

Leadership Scope: 2 Account Executives, 2 Account Managers, 2 Client Account Specialists

Reports To: Senior Vice President, Commercial Property & Casualty

Current Book: $4,000,000 | Growth Target: $10,000,000 Book within 3 years

What This Role Is:

The Vice President, Real Estate Unit Leader is a high-impact leadership role responsible for managing some of the firm's largest Commercial Real Estate clients and leading a high-performing Real Estate Client Success Unit. You will be the operational engine, the cultural standard-bearer, and a key strategic partner in advancing one of Virtus' most important industry verticals.

At scale, this role will transition to full people leadership, managing direct reports exclusively.

This is a role for someone who wants both command and accountability - and the autonomy to build a best-in-class practice within a growing national platform.

Who Thrives at Virtus:

  • Embody the Virtus Core Values: Better Tomorrow, Fearless Pursuit, One Virtus.
  • Are energized by leading people, elevating performance, and building high-trust teams.
  • Manage complex Real Estate placements with confidence and technical mastery.
  • Are a disciplined operator who values process, quality, and measurable results.
  • Communicate with clarity, conviction, and executive polish.
  • Want a seat at the table helping shape the future of the Real Estate Practice.


Key Responsibilities:

  • 1.Leadership & Team Development


  • Lead and mentor a full Real Estate Client Success Unit (AEs, AMs, CAS).
  • Set the standard for service excellence, technical accuracy, and client experience.
  • Conduct workflow reviews, renewal readiness checks, and quality audits.
  • Optimize workload distribution and team capacity planning.
  • Deliver real time coaching, formal evaluations, and individualized development plans.
  • Recruit and retain top performers; support succession and bench strength.
  • Serve as senior point of escalation for client issues, carrier obstacles, or process bottlenecks.
  • Maintain compliance with all internal systems, documentation, and licensing standards.
  • Lead weekly or bi-weekly alignment meetings with the team focused on performance, renewal excellence and career progression.


2.Strategic Practice Leadership

  • Collaborate with Practice Leadership on service model evolution, operational strategy, and staffing structure.
  • Participate in leadership meetings and support practice level forecasting and financial planning.
  • Lead cross functional improvements to drive efficiency and scalable growth.
  • Influence key stakeholders and help roll out new workflows and service innovations.
  • Reinforce One Virtus-building cohesion, alignment, and shared accountability.


3.Book of Business Management

  • Manage a personal portfolio of upper-middle-market Commercial Real Estate accounts until a certain Book scale is reached, then exclusively manage the Unit team members.
  • Lead strategy around coverage architecture, risk transfer, stewardship reporting, and renewal planning.
  • Maintain deep understanding of each client's business model, risk exposure, operations, and strategic priorities.
  • Provide executive-level guidance on risk management, market conditions, and financial structures.
  • Maintain exceptional retention and growth metrics across assigned accounts.


4.Portfolio Oversight & Technical Excellence

  • Provide oversight into unit deliverables: proposals, marketing strategies, and submissions.
  • Review complex placements including layered property programs, self-insured retention programs, captives, builder's risk, management liability, cyber, and specialty structures.
  • Ensure delivery meets Virtus standards for quality, accuracy, and documentation.
  • Strengthen carrier and wholesaler partnerships and utilize market insights to drive strong outcomes.
  • Stay current on industry trends, legal changes, and emerging Real Estate risks.


5.Operational & Financial Accountability

  • Own unit KPIs: retention, renewal discipline, file quality, service plans, client satisfaction.
  • Support practice profitability through revenue execution, margin discipline, and cross-sell strategies.
  • Ensure timely, precise completion of all renewals, endorsements, certificates, audits, and communications.
  • Support producers in strategic planning and new business opportunities.


Qualifications:

  • 5-10+ years commercial insurance experience with proven Real Estate specialization.
  • Direct experience leading, coaching, or managing within a brokerage environment.
  • Deep technical understanding of complex Real Estate risks and placements.
  • Strong negotiation skills and ability to build connection quickly.
  • Proficient with modern systems, workflows, insurance platforms and Microsoft 365.
  • Exceptional communication skills including public speaking and executive presentation.
  • Bachelor's degree preferred; CPCU or related designations strongly preferred.
  • Active Property & Casualty license.


What Will Make You Stand Out:

  • Expertise in large Real Estate programs, alternative risk, captives, aggregate deductibles, and self-insured retention structures.
  • Experience leading large multi-stakeholder engagements at scale.
  • Proven track record of team performance improvement and operational excellence.
  • Prior Unit Manager, Client Service Leader, or similar leadership experience at a top brokerage.


Physical Requirements:

The employee must be able to sit, use hands to handle or feel, talk or hear frequently; and occasionally stand, walk, and reach with hands and arms. Must have close and distance vision.

Travel:

Approximately 10%-20% dependent on client needs.

Why Join Virtus?

Virtus offers the freedom and trust to build a world-class practice within a supportive, high-performance environment. We invest in our people through:
• Market-leading compensation and bonus programs
• 401(k)
• Health, dental, and vision
• Unlimited PTO
• Continuous professional development
• An entrepreneurial culture where great ideas become reality

Push Forward - We've got your back!

Similar Jobs

More Real Estate & Construction Jobs

Find similar Vice President, Real Estate Unit Leader jobs: