Vice President, Production Services Infrastructure Support

BNY Mellon

$130K — $160K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field, or equivalent experience; advanced degree preferred.
  • 8-10 years of experience in infrastructure support; experience in financial services is a plus.
  • Proficient in scripting and Ansible automation.
  • Experience with enterprise Linux environments (e.g., Red Hat).
  • Hands-on expertise in system monitoring and performance tuning.

Responsibilities

  • Support daily operations of the enterprise Linux environment.
  • Respond to incidents and work towards resolution.
  • Address issues related to system performance, hardware, and network communication.
  • Be part of a global 24x7 support team at L2 level.
  • Engage in continuous learning and opportunities for growth.

Benefits

  • Access to flexible global resources and tools for personal and professional growth.
  • Generous paid leaves, including volunteer time.
  • Comprehensive health, dental, and vision insurance options.
  • 401(k) plan enrollment opportunities.
  • Culture rooted in a strong pay-for-performance philosophy.
Full Job Description
Job Description

We're seeking a future team member for the role of Vice President, Production Services Infrastructure Support to join our Technology Services Group. This role is located in Pittsburgh, PA.

In this role, you'll make an impact in the following ways:
  • Support day-to-day operations of our enterprise Linux environment.
  • Will be required to respond to incidents and work to resolution.
  • This may include system performance, hardware issues, network communication, etc.
  • You will be part of a global 24x7 team that provides support for the entire enterprise at the L2 support level. There will be multiple learning opportunities and growth potential

To be successful in this role, we're seeking the following:
  • Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred.


  • 8 - 10 years of related infrastructure experience required; experience in the securities or financial services industry is a plus.


  • A working knowledge of scripting, Ansible automation concepts is a must
  • Must have experience administering and supporting enterprise Linux environments (e.g. Red Hat)
  • Hands-on experience with system monitoring, performance tuning and root cause analysis
  • Must be knowledgeable of physical, virtual, and cloud-based infrastructures
    Proven ability to work well with other teams and communicate issues and solutions to management


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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