Location: Virtual/Remote with travel to support multi-site locations and traveling team

Division: Solutions
Job Posting Title: Vice President, Operations Support
Time Type: Full Time

POSITION SUMMARY

The Vice President of Operations is a senior level leadership role. This position provides overall direction and guidance to the operational activities of the organization. The Vice President of Operations will strive to maximize growth and profitability while responsibly managing the resources of the organization according the company and client expectations and policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Developing and implementing an operations strategy tailored to our client that identifies opportunities to improve cost control and margin improvement and will lead to organic growth.

• Ensuring operational excellence through standardization of existing practices, risk assessment and review of key metrics.

• Planning and successfully executing start-up facilities for new business.

• Spearheading teams and partnering with clients to trouble-shoot and solve existing issues or problems.

• Contributing as a key member to our sales and solutions team in winning key strategic accounts.

• Building bench strength by leading, developing and challenging operations teams to raise individual and collective performance levels by demonstrating and promoting discretionary effort.

• Questioning and challenging existing ways of thinking.

• Working collaboratively and establishing solid business relationships with supporting departments including but not limited to: Human Resources, Sales, and Finance.

SKILLS & ABILITIES

Qualifications and Other Skills

• Must excel at and enjoy teaming with members of the operations team and client representatives to trouble-shoot and solve existing problems.

• Has led high-performing teams. Can recruit, develop and motivate superior talent.

• Possess the ability to motivate and maintain effective working relationships with staff and partners.

• Ability to rely on experience and judgment to plan and accomplish goals.

• Successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required.

• Integration experience with the supply chain industry is helpful.

• Travel percentage can be expected to be approximately 50% but may vary based on the requirements of the business.

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

• Work overtime as dictated by business whether mandatory or voluntary.

Experience & Education:

The Vice President of Operations directly supervises Directors and General Managers. Responsible for overall management to achieve client satisfaction. Must interpret policies, purposes, and goals of the organization for subordinates. Responsible for performance management of direct reports.

• Experience in a "client-centric" environment with accountability for both operations metrics and client relations.

• Third-party logistics experience is preferred but not required.

• A minimum of 10 years logistics operations management experience with big box", e-commerce or specialty retailers and at least 5 years' experience as a regional operations leader managing multiple locations.

• Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances.

• A Bachelor's degree in Engineering, Business or Logistics or equivalent fields is required; MBA preferred but not required

Computer Skills:

• Strong proficiency required in MS Office Applications.

• Working knowledge of industry WMS

Certificates & Licenses:

• Involvement in relevant professional organizations is desirable.

Language Skills

• Exceptional communications skills needed (all modes) and must be adept at navigating within a matrixed organizational structure.

Mathematical Skills

• Intermediate mathematical, accounting, and financial skills

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Physical Requirements:

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

For this position, the expected base pay range is $230,000.00 - $270,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Vice President, Operations Support

Austin