CSG International

Vice President Operations

CSG International$150K — $200K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Significant leadership experience in manufacturing operations across multiple departments or facilities.
  • Demonstrated success in enhancing safety, quality, delivery, and cost efficiencies.
  • Strong leadership skills with proven ability to develop teams and ensure accountability.
  • Data-driven operator skilled in KPIs and structured problem-solving techniques.
  • Experience in glass, building products, metals, or high-throughput process manufacturing preferred.

Responsibilities

  • Lead daily operations across manufacturing and distribution to meet safety, quality, and cost targets.
  • Own performance dashboards to ensure accountability and swift issue resolution.
  • Develop and implement operations strategy aligning with company goals and capacity requirements.
  • Champion lean manufacturing practices and drive continuous improvement initiatives.
  • Establish a culture of zero harm and proactive safety practices within the organization.
  • Coach and develop plant leaders, fostering a high-performance team culture.
  • Oversee operations budgets and collaborate with finance on profitability improvement projects.

Benefits

  • Leadership development opportunities and succession planning programs.
  • Collaborative culture promoting teamwork and accountability.
  • Focus on continuous improvement and operational excellence.
  • Access to strategic capital projects and automation initiatives.
Full Job Description
Job Description - Vice President of Operations Position Summary Our client is seeking a hands-on, strategic Vice President of Operations to lead and continuously improve multi-site manufacturing operations. This executive will drive operational excellence across safety, quality, delivery, and cost, while building strong leaders and scalable systems that support growth. The VP of Operations will partner closely with senior leadership across Engineering, Supply Chain, Quality, EHS, HR, and Finance to execute business strategy and deliver world-class performance. Key Responsibilities Operational Leadership Lead day-to-day operations across manufacturing and distribution functions to achieve targets for safety, quality, throughput, on-time delivery, and cost . Own operational performance dashboards and cadence (daily/weekly/monthly operating rhythm), ensuring clear accountability and fast problem resolution. Develop and execute the operations strategy aligned to company goals, customer requirements, and long-term capacity needs. Continuous Improvement / Lean Champion Lean manufacturing and structured problem-solving (e.g., Kaizen, 5S, value stream optimization), driving measurable improvements in productivity, scrap, rework, and downtime. Standardize best practices across sites/lines and implement scalable operating procedures. Safety, Quality, and Compliance Set a culture of zero harm-drive proactive EHS practices, audits, and leading indicators. Partner with Quality leadership to ensure product quality, process capability, corrective actions, and customer satisfaction. People & Culture Lead, coach, and develop plant/site leaders and functional managers; build bench strength and succession plans. Foster a high-performance culture grounded in accountability, engagement, communication, and teamwork. Financial & Strategic Execution Own operations budgets, labor planning, and capital planning; drive cost discipline and ROI-focused decision-making. Partner with Finance to evaluate performance, manage variance, and execute profitability improvement initiatives. Support capital projects, automation, and equipment investments from business case through implementation. Supply Chain & Customer Delivery Collaborate with Supply Chain/Planning to align S&OP, inventory strategy, supplier performance, and service levels. Ensure customer commitments are met through strong planning, execution, and issue escalation pathways. Qualifications Required Significant leadership experience in manufacturing operations , including responsibility for multiple departments and/or multiple facilities. Demonstrated success improving safety, quality, delivery, and cost performance in a manufacturing environment. Strong leadership skills with a track record of developing teams and driving accountability. Data-driven operator comfortable with KPIs, operating rhythms, and structured problem-solving. Preferred Experience in glass, building products, metals, industrial manufacturing, or high-throughput process manufacturing . Lean/Six Sigma background (certification a plus). Experience leading capital projects, automation initiatives, and capacity expansions. Bachelor's degree in Engineering, Operations, Business, or related field (MBA a plus).

About CSG International

CSG International is a provider of software and services that help companies monetize and digitally enable the customer experience. The company's solutions include revenue management, customer experience, and digital monetization. CSG International was founded in 1982 and is headquartered in Greenwood Village, Colorado. The company has operations in North America, Europe, and Asia.
Learn more about CSG International
Size
4,807 employees
Market Cap
$1.7 billion
Industry
Net Income
$58.7 million
5 Year Trend
+6.6%
Revenue
$990.5 million
NASDAQ

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