Compass

Vice President, Operations

Compass$170K — $180K *
Food & Beverages
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or equivalent professional experience.
  • 12-15 years of upscale food service experience with 10 years in management.
  • 5-7 years of experience in multi-unit management.
  • Strong personnel management skills including hiring and evaluation.
  • Knowledgeable about HACCP controls and food storage requirements.
  • Proficient in Microsoft Office Suite: Word, Excel, and PowerPoint.

Responsibilities

  • Ensure efficient and effective operations across assigned business areas.
  • Achieve high performance as measured by company scorecard metrics.
  • Build relationships with clients and internal stakeholders.
  • Identify and respond to client needs effectively.
  • Communicate updates and new programs to clients regularly.
  • Monitor client and associate satisfaction through surveys.
  • Conduct regular site visits to clients and facilities.

Benefits

  • Medical, Dental, and Vision coverage.
  • Life and Disability Insurance.
  • Retirement Plan options.
  • Flexible Time Off and Paid Parental Leave.
  • Holiday Time Off and Personal Leave.
  • Associate Shopping Program and Discount Marketplace.
  • Health and Wellness Programs, including identity theft protection and pet insurance.
  • Commuter Benefits and Flexible Spending Accounts (FSAs).
Full Job Description
Salary: $170,000.00 - $180,000.00

Other Forms of Compensation: Bonus up to 45%

Job Summary

Job Summary:

Working as the VP of Operations you will be responsible for ensuring that assigned business operations are efficient and effective. You will ensure that the proper management of resources, distribution of services to customers, and analyses of systems are conducted.

Key Responsibilities:
  • Meets commitment to results for all areas of responsibilities. Including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing Programs
  • Directs business to achieve high performance as measured by the company scorecard
  • Successfully builds relationships at all levels of the organizations
  • Identifies client's needs
  • Communicates account progress and new Company programs to client
  • Conducts and/or monitors customer, client and associate satisfaction surveys
  • Visits clients and facilities regularly
  • Delivers the corporate communications and priorities to both the region team members and clients
  • Builds an effective and results achieving team within the region
  • Communicates effectively with all team members
  • Ensures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfaction
  • Develops and monitors realistic and accurate budget and forecasts.
  • Ensures that the Region is meeting financial performance and client forecasts
  • Participates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contact
  • Ensures that Operations Team members are performing their responsibilities effectively
  • Ensures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Sanitation and Food Safety, and Human Resources Yearly audits

Preferred Qualifications:
  • Bachelor's degree is preferred, or equivalent professional experience
  • 12-15 years upscale food service experience, including 10 years at the management level and five to seven years' experience of multi-unit management
  • Experience in personnel management including hiring, supervision, evaluation and succession planning
  • Ability to multi-task as well as stay on task and concentrate with constant interruptions
  • Must be able to make business decisions based on financial reports and similar facts
  • Must be knowledgeable on HACCP controls along with proper storage and use of food
  • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
  • ServSafe or Department of Health certification a plus
  • Must be able to read and interpret business records and statistical reports
  • Must be able to analyze and interpret policies established by administrators


Apply to Morrison Living today!

Associates at Morrison Living are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonLiving.pdf

Req ID:

Morrison Living

LYN PELLEGRINI

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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