About the Role:CBRE's Building Operations & Experience segment is the world's largest operator of buildings globally. The VP, Product Development, Building Operations is an enterprise leader responsible for defining and delivering the end-to-end transformation of facilities management into an AI-led operating model. This leader sets the strategic vision, product architecture, and long-term roadmap, and drives enterprise-wide adoption, commercialization, and measurable business impact that differentiates us from the competition.
This role identifies and prioritizes the big product bets across building operations - deciding, for example, whether to focus first on fire & life safety, energy optimization, or robotic cleaning - sequencing them by client demand, commercial return, and feasibility, and partnering with Digital & Technology (D&T) to bring them to life. This role charts the path to the longer-term ambition of a more autonomous, self-optimizing operating model.
This role operates at the intersection of strategy, product innovation, and operational transformation, shaping how building operations become a core differentiator for the business and its clients.
Operating ModelThe VP, Product Development has end-to-end ownership of CBRE's building operations product agenda, partnering closely with D&T as a peer executive. Owns strategy, operating model, and value realization, while influencing technology direction, investment priorities, and enterprise alignment.
Works across executive stakeholders, clients, and partners to deliver a fully integrated, scalable product platform.
Key Outcomes (12-24 months)- Defined and implemented a comprehensive product architecture for AI-enabled building operations, including safety and engineering standards
- Delivered a scaled, integrated product platform spanning multiple building systems and global portfolios
- Achieved enterprise-level performance improvements (uptime, cost efficiency, energy/carbon reduction)
- Established commercial models, pricing strategies, and market differentiation tied to measurable outcomes
What You'll Do:- Own the product strategy: set the multi-year vision for building operations products, assess opportunities across building systems and services against client value, payback, and feasibility, and make enterprise capital-allocation decisions on where to direct finite product investment.
- Own commercial outcomes: define value propositions, pricing models, and payback periods tied to uptime, energy performance, and cost savings; and defend the investment logic to the executive committee, board, and senior client stakeholders.
- Bring the client view in: own client relationships and the go-to-market strategy, translating market demand into strategic commitments and roadmap priorities.
- Drive the portfolio to market at scale: turn priority opportunities (e.g., predictive maintenance, energy optimization, integrated fault detection) into repeatable, globally deployable service offerings, and own the go-to-market strategy that brings them to clients.
- Build and lead the organization: lead a cross-functional product team; partner at the executive level with account leadership and D&T to align on sequencing; and ensure what gets built reflects both operational reality and client needs.
- Re-architect the operating model where it pays off: drive the enterprise-wide shift from time-based toward condition-based and predictive maintenance where the return justifies it, and redesign work processes and service levels at scale.
- Own scaling and global deployment: sponsor pilots across building types, validate performance and feasibility, and drive enterprise scaling through global deployment playbooks.
- Workforce & change: set the strategy to evolve roles toward exception management and system oversight as automation matures and sponsor the enterprise training and change programs to support it.
What You'll Need:To perform this job successfully, an individual will need to perform each crucial responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- 12-15+ years of experience including senior leadership roles in the built world (facilities engineering preferred) operations across complex portfolios (commercial/industrial/data center/healthcare a plus).
- Senior leadership experience in building operations, facilities, or a closely adjacent sector - with a track record of driving product or operational transformation at scale.
- Proven ability to define and scale enterprise-level product strategies
- Deep understanding of AI, automation, and smart building technologies including where they are today, where they are heading, and how to build a credible future path.
- Track record of winning competitive battles through product quality and capabilities that changed client outcomes.
About CBRE Group, Inc.CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, experience, and location. The minimum salary for the Vice President of Product Development, Building Operations position is $310,000 annually and the maximum salary for the Vice President of Product Development, Building Operations position is $340,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, experience, and location. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
