YMCA.com

Vice President Of Operations

YMCA.com$90K — $120K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Nonprofit Management, Recreation Management, or related field preferred.
  • Ten or more years of progressively responsible leadership experience.
  • Experience leading multiple branches or departments.
  • Multi-site operational leadership experience preferred.
  • Strong financial management and budgeting experience.
  • Experience developing leaders through coaching and mentorship.
  • Experience leading organizational change.

Responsibilities

  • Provide strategic leadership and operational oversight for multiple YMCA branches.
  • Serve as the Executive Director of the Southwest Valley YMCA, managing all branch operations.
  • Establish and evaluate key performance indicators for membership and service excellence.
  • Assess operations continuously and implement improvements for efficiency and member experience.
  • Ensure compliance with YMCA standards and foster a culture of safety.
  • Cultivate relationships with community organizations and strategic partners.
  • Oversee branch financial performance with responsible budgeting and forecasting.
  • Lead, coach, and mentor branch leaders to build a culture of accountability.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company matching.
  • Generous paid time off and holiday leave.
  • Professional development opportunities.
  • YMCA membership benefits for employees and their families.
Full Job Description
The Vice President of Operations provides strategic leadership and operational oversight for multiple YMCA branches and assigned program areas while serving as the Executive Director of the Southwest Valley YMCA. This executive leader partners with the Chief Operating Officer and executive leadership team to implement the Association's strategic priorities, strengthen operational excellence, develop high-performing teams, and ensure exceptional member experiences. The role balances multi-site operational leadership with hands-on branch leadership, driving innovation, organizational growth, financial stewardship, and community impact. Qualifications
  • Bachelor's degree in Business Administration, Nonprofit Management, Recreation Management, or related field preferred.
  • Ten (10) or more years of progressively responsible leadership experience.
  • Experience leading multiple branches or departments.
  • Multi-site operational leadership experience preferred.
  • Strong financial management and budgeting experience.
  • Experience developing leaders through coaching and mentorship.
  • Experience leading organizational change.
  • Experience building community partnerships.
  • Aquatics and program leadership experience strongly preferred.
Essential Functions BE WELL Strengthen Communities Through Operational Excellence Provide strategic leadership and operational oversight for multiple YMCA branches and assigned program areas, ensuring safe, welcoming, and high-performing Centers for Community Well-Being. Serve as the Executive Director of the Southwest Valley YMCA, leading all aspects of branch operations, member experience, facility management, and program delivery. Establish, monitor, and evaluate key performance indicators for membership, program participation, service excellence, safety, and operational effectiveness. Continuously assess branch operations and implement improvements that enhance efficiency, quality, innovation, and the overall member experience. Ensure compliance with YMCA standards, policies, risk management practices, and all applicable regulatory requirements while fostering a culture of safety and accountability. DO GOOD Expand Community Impact Through Stewardship & Partnerships Serve as an ambassador for the YMCA mission by cultivating meaningful relationships with community organizations, schools, businesses, municipalities, donors, and strategic partners. Oversee branch financial performance through responsible budgeting, forecasting, and stewardship of Association resources. Support the success of the Association's comprehensive campaign by ensuring capital investments and facility improvements strengthen member experience and community impact. Advance Access for All by increasing community engagement, expanding partnerships, and supporting philanthropic initiatives that remove barriers to participation. LEAD CHANGE Inspire People & Drive Organizational Success Partner with the Chief Operating Officer and executive leadership team to implement the Association's strategic direction and operational priorities. Translate the Beacon in the Desert strategic plan into measurable operational initiatives across assigned branches and departments. Lead, coach, mentor, and develop Executive Directors, branch leaders, and operational teams to build a culture of accountability, collaboration, innovation, and continuous improvement. Recruit, develop, and retain high-performing leaders while building succession plans that strengthen the Association's future leadership pipeline. Foster cross-functional collaboration and organizational alignment to improve efficiency, share best practices, and achieve Association-wide goals. Lead organizational change initiatives with confidence, helping teams successfully navigate growth, innovation, and evolving community needs. Cause-Driven Leadership Competencies Strategic Thinking Operational Effectiveness Fiscal Management Change Leadership Communication & Influence Developing Self & Others Ymca Careers Similar Positions Operations Director - Benjamin Barnes YMCA YMCA of Tuscaloosa COO Billings Family YMCA Associate Executive Director Benjamin Harrison YMCA

About YMCA.com

The YMCA (Young Men's Christian Association) is a non-profit organization that provides community services such as health and fitness programs, child care, and social programs. The organization was founded in 1844 in London, England and has since expanded to over 120 countries. The YMCA's mission is to promote healthy living, youth development, and social responsibility. The organization is funded through donations, grants, and membership fees. The YMCA has over 2,700 locations in the United States and serves over 22 million people each year.
Learn more about YMCA.com
Size
60,000 employees
Industry
Founded
1844

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