Lands End

Vice President of Distribution Center Operations

Lands End • $150K — $200K *
Dodgeville, WI 53533In-Person
Retail & Consumer Goods
11 - 15 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, Logistics, Operations, Business, Engineering, or a related field; MBA preferred.
  • 12+ years of progressive distribution, fulfillment, or supply chain leadership experience.
  • Proven omni channel distribution experience in a retail environment, especially catalog or direct-to-consumer models.
  • Strong practical experience with the Manhattan platform in high-volume settings.
  • Demonstrated success in leading complex operations with inbound, outbound, and value-added services.

Responsibilities

  • Lead operations across multiple distribution centers to enhance catalog and omni channel order fulfillment.
  • Provide strategic oversight for inbound and outbound processes, shipping, and value-added services.
  • Manage fulfillment and delivery for the B2B segment to ensure operational excellence.
  • Drive labor and throughput planning to align with seasonal demands.
  • Utilize data and analytics to monitor service, costs, and quality performance.

Benefits

  • Opportunity for executive-level leadership in a growing organization.
  • Collaboration with cross-functional teams to influence company strategy.
  • Access to advanced logistical technologies and practices.
  • Leadership development and succession planning initiatives.
  • Participation in the establishment of operational best practices and compliance standards.
Full Job Description
Vice President of Distribution Center Operations

The Vice President of Distribution Center Operations is responsible for leading end-to-end distribution center strategy and execution across multiple locations for a catalog retail business. This executive level role drives safe, efficient, and scalable omni channel fulfillment operations, overseeing inbound, outbound, inventory flow, transportation and value-added services while ensuring exceptional service, productivity, and cost performance. The person in this role is responsible for aligning the distribution capabilities with the overall growth, sales targets and margin objectives of the company. The role partners cross-functionally with merchandising, inventory planning, sourcing, Lands' End Business outfitters, customer service, and technology teams to optimize network performance and elevate the customer experience. Deep experience with the Manhattan platform and a strong record of data-driven decision making are essential.

Key Responsibilities

  • Lead distribution center operations across multiple facilities, establishing a high-performance operating model that supports catalog and omni channel order fulfillment.
  • Provide strategic and operational leadership for inbound receiving, put-away, replenishment, outbound fulfillment, shipping transportation, and value-added services.
  • Own the fulfillment, distribution and delivery for the business-to-business arm of the organization ensuring operational excellence at all times.
  • Drive network capacity, labor, and throughput planning to meet seasonal peaks, promotional events, and evolving customer demand.
  • Own service, cost, quality, safety, and inventory accuracy performance, using data and analytics to identify trends, root causes, and improvement opportunities.
  • Leverage Manhattan platform capabilities to optimize warehouse processes, inventory visibility, order routing, wave planning, slotting, labor efficiency, and system-enabled execution.
  • Develop and monitor KPIs and dashboards for fill rate, on-time shipment, order cycle time, dock-to-stock, productivity, cost per order, inventory accuracy, and quality metrics.
  • Lead and develop a strong team of site leaders and functional managers, creating clear accountability, succession plans, and a culture of engagement and continuous improvement.
  • Implement best practices in automated warehousing, inventory control, space utilization, and last-mile delivery tracking.
  • Partner with sourcing, merchandising, planning, IT, and customer service teams to improve flow, reduce friction, and enhance the end-to-end customer experience.
  • Standardize processes and best practices across locations while balancing local operational needs and compliance requirements.
  • Lead continuous improvement initiatives focused on process design, automation, labor management, space utilization, and cost reduction.
  • Ensure compliance with company policies and all applicable safety, labor, and regulatory requirements.
  • Support capital planning, operating budgets, and long-range network strategy, including facility expansion, technology enhancements, and operational readiness.

Qualifications

  • Bachelor's degree in Supply Chain, Logistics, Operations, Business, Engineering, or a related field; MBA or advanced degree preferred.
  • 12+ years of progressive distribution, fulfillment, or supply chain leadership experience, including senior leadership responsibility for multiple distribution centers.
  • Proven omni channel distribution experience in a retail environment, preferably within a catalog or direct-to-consumer business model.
  • Distribution center experience supporting a business-to-business model a plus.
  • Strong hands-on experience with the Manhattan platform in a high-volume distribution or fulfillment setting.
  • Demonstrated success leading inbound, outbound, and value-added services teams in complex, fast-paced operations.
  • Excellent analytical, financial, and problem-solving skills with a track record of using data to drive operational decisions and business results.
  • Experience building KPI frameworks, interpreting operational data, and translating insights into measurable improvement plans.
  • Strong people leadership skills with the ability to develop leaders, influence cross-functional partners, and drive accountability across a distributed network.
  • Deep knowledge of warehouse operations, labor planning, inventory control, safety, quality, and continuous improvement methodologies.
  • Ability to travel to multiple distribution center locations as needed.
  • Role is based in Dodgeville WI

Preferred Leadership Profile

The ideal candidate is a strategic, hands-on operator who can move fluidly between executive planning and on-the-floor execution. They bring a strong customer-first mindset, excel in fast-paced environments, and use facts, metrics, and structured problem solving to make decisions. They are equally effective at leading large teams, influencing cross-functional stakeholders, and driving disciplined execution across a multi-site distribution network.

About Lands End

Lands' End is a clothing and home decor retailer that was founded in 1963 by Gary Comer. The company started as a mail-order business selling yachting gear, but has since expanded to offer a wide range of clothing and home decor items. Lands' End is known for its high-quality products and excellent customer service. The company operates both online and through a network of retail stores. Lands' End is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Lands End
Size
5,000 employees
Market Cap
$240.5 million
Industry
Retail & Consumer Goods
Net Income
$16.4 million
5 Year Trend
+4.1%
Revenue
$1.4 billion
NASDAQ
LE
* Ladders Estimates

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