Description Position Title: Vice President, National Accounts - Target Classification: Exempt
Position Status: Full Time
Reports To: Executive Vice President, US Sales & Marketing
Direct Reports: Director, National Accounts - Target
Senior Manager, National Accounts - Target
Role Objectives: To achieve yearly and longer-term targets for the Moose Toys portfolio at Target.
Qualifications: • A minimum of ten years' experience in a similar role.
• Tertiary qualification in a related field.
• Direct experience working with Target and their related systems.
• Exposure to additional retail majors, such as Walmart, preferred.
• Experience working within the toy industry and consumer marketing to children.
Responsibilities: Account Leadership & Growth - Own the strategic growth, profitability, and long-term development of the Target business, delivering annual and multi-year revenue, market share, and profitability objectives while strengthening Moose's position as a preferred partner to Target.
• Lead the development and execution of customer growth strategies that maximize distribution, feature placement, promotional effectiveness, category expansion, and retail productivity across the Moose portfolio.
Strategy & Business Leadership Customer Strategy
- Develop and execute the annual and long-range strategic plan for the Target business.
- Identify growth opportunities across brands, categories, channels, and merchandising initiatives.
- Partner with Marketing, Brand Management, Demand Planning, Finance, and Supply Chain to create integrated customer business plans.
- Drive innovation and customer-specific solutions that create competitive advantage and strengthen retailer partnerships.
- Utilize customer, category, and market insights to influence strategic decision making and investment priorities.
Commercial Leadership
- Deliver annual revenue, profit, market share, and strategic objectives.
- Evaluate business performance and identify opportunities to accelerate growth and improve profitability.
- Lead negotiations regarding trading terms, promotional investments, pricing strategies, and annual business agreements.
- Ensure customer investments generate measurable returns and support long-term growth objectives.
National Account Leadership Executive Customer Relationships
- Establish and maintain senior-level relationships across Target, including merchandising leadership, DMMs, GMMs, and executive stakeholders.
- Position Moose as a trusted strategic partner by providing category expertise, consumer insights, and business solutions.
- Lead annual line reviews, strategic business reviews, joint business planning, and executive-level customer engagements.
- Influence customer decisions through compelling business cases, data-driven recommendations, and collaborative partnership approaches.
Customer Development
- Drive distribution expansion, feature opportunities, seasonal programs, and merchandising initiatives.
- Develop action plans to address performance gaps and capitalize on emerging opportunities.
- Monitor competitive activity, category trends, and retailer priorities to proactively identify growth opportunities.
- Ensure exceptional execution across assortment, inventory, service levels, and retail readiness.
Financial Management & Forecasting Financial Stewardship
- Own customer P&L performance and ensure delivery of sales, margin, and profitability objectives.
- Contribute to annual budget development and long-range planning processes.
- Monitor promotional spending, investment effectiveness, and customer profitability.
- Partner with Finance and Demand Planning to ensure accurate forecasting and inventory planning.
Forecasting & Planning
- Lead forecasting activities in alignment with US and global S&OP processes.
- Ensure forecast accuracy and inventory alignment to support customer demand.
- Conduct regular business reviews and performance assessments to identify risks and opportunities.
Cross Functional Leadership Organizational Leadership
- Serve as the voice of the customer internally and champion customer priorities across the organization.
- Align cross-functional teams around key customer initiatives and business objectives.
- Lead resolution of complex business challenges affecting customer performance.
- Foster collaboration across Sales, Marketing, Operations, Finance, Product Development, and Supply Chain teams.
Category & Insights Leadership
- Partner with Insights & Analytics team to leverage consumer, category, shopper, and retailer insights to influence customer strategy and identify growth opportunities.
- Utilize data and analytics to drive decision making, prioritize investments, and strengthen customer partnerships.
People Leadership Talent Development
- Build, develop, and retain a high-performing customer team.
- Establish clear objectives, performance expectations, and development plans for direct reports.
- Provide coaching, feedback, and leadership that drives accountability and growth.
- Identify organizational capability needs and recruit top talent where required.
- Create a culture focused on performance, collaboration, customer centricity, and continuous improvement.
- Champion Moose culture and values across the team.
This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the role. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Work Hours 8:30am - 5:30pm, Monday to Thursday
8:30am - 3:00pm, Friday
30-minute unpaid lunch break each day.
Plus, reasonable additional hours due to multiple time-zones.
Moose also provides flexible working options.
Travel Approximately 20% domestic travel may be required.
Physical Demands • While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone and other office productivity machinery, may need to reach, stoop, kneel to access items
• Must be able to sit at a computer terminal for an extended period of time
• Specific vision abilities required by this job include close vision requirements due to computer work
• Light to moderate lifting is required
• Frequently communicates with other employees and third-parties, must be able to speak clearly and exchange accurate information.
• Regular, predictable attendance is required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Work Environment • Moderate noise (i.e. business office with computers, phones, printers and light traffic)
• Indoor business office environment with windows; light foot traffic within work areas
• Ability to sit at a computer terminal for an extended period of time
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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