BetterUp

Vice President Key Accounts, North America

BetterUp$300K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of executive sales experience in a B2B environment.
  • Track record of leading high-performing sales teams and driving revenue growth.
  • Experience defining innovative go-to-market (GTM) strategies.
  • Strong strategic and analytical skills with actionable data interpretation abilities.
  • Exceptional interpersonal skills, adept at building and nurturing key stakeholder relationships.
  • Ability to thrive in dynamic, fast-paced settings with shifting priorities.
  • Bachelor's degree in Business or related field; MBA preferred.

Responsibilities

  • Drive new business acquisition through effective and innovative sales strategies.
  • Oversee account management for maximizing customer satisfaction and retention.
  • Champion customer success initiatives to enhance client relationships.
  • Engage in high-level executive selling to key clients and influencers.
  • Collaborate across departments to align strategies and optimize outcomes.

Benefits

  • Access to BetterUp coaching for you and a friend or family member.
  • Medical, dental, and vision insurance.
  • Flexible paid time off.
  • Multiple designated workdays for inner work and development.
  • Volunteering opportunities with paid days off.
  • Learning and Development stipend to support personal growth.
  • Charitable contributions made on your behalf by the company.
Full Job Description
The Vice President, Key Accounts is a pivotal role, responsible for orchestrating and driving the entire sales ecosystem of our most strategic accounts. This role is not just about achieving sales targets but encompasses a holistic approach, combining new sales, account management, and customer success under a unified strategy.

This is an individual contributor role.

What you'll do:
  • New Sales Generation: Drive the acquisition of new business through effective sales strategies and executive-level selling. Identify and pursue growth opportunities in the market, staying ahead of industry trends.
  • Account Management: Oversee and optimize account management processes to maximize customer satisfaction and retention. Work closely with the account management team to identify upsell and cross-sell opportunities.
  • Customer Success: Champion customer success initiatives to ensure ongoing value delivery and strong client relationships. Implement feedback loops to continuously improve products/services based on customer input.
  • Executive Selling: Personally engage in high-level executive selling to key clients and prospects. Build and maintain relationships with key stakeholders, becoming a trusted advisor to clients.
  • Cross-Functional Partnership: Collaborate effectively with other departments, fostering strong cross-functional partnerships. Work closely with marketing, product, and operations to align strategies and optimize outcomes.

If you have some or all of the following, please apply:
  • Minimum of 10 years of progressive experience in executive sales roles.
  • Proven track record of success in executive-level selling and leading high-performing sales teams.
  • Demonstrated experience in driving new sales, account management, and customer success within a complex, B2B environment.
  • Has led or participated in defining an innovative GTM motion (not just operating an established one)
  • Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights.
  • Exceptional communication and interpersonal skills, with the ability to build and nurture relationships at all levels.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Bachelor's degree in Business, Sales, or a related field (MBA preferred).
  • Proven success in leading sales teams and driving revenue growth.


AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology - people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you'll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
  • Access to BetterUp coaching; one for you and one for a friend or family member
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental, and vision insurance
  • Flexible paid time off
  • Per year:
    • All federal/statutory holidays observed
    • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
    • 5 Volunteer Days to give back
    • Learning and Development stipend
    • Company wide Summer & Winter breaks
  • Year-round charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is:

$300,000 : All HUB locations

#LI-Hybrid

About BetterUp

Prince Harry, Duke of Sussex, KCVO, ADC is a member of the British royal family. As the younger son of Charles, Prince of Wales, and Diana, Princess of Wales, he is sixth in the line of succession to the British throne. Born in St Mary's Hospital, London, Harry was educated at Wetherby School, Ludgrove School, and Eton College. He spent parts of his gap year in Australia and Lesotho, then underwent officer training at the Royal Military Academy Sandhurst. He was commissioned as a cornet into the Blues and Royals, serving temporarily with his brother William and completed training as a troop leader. In 2007–2008, he served for over ten weeks in Helmand Province, Afghanistan. He returned to Afghanistan for a 20-week deployment in 2012–2013 with the Army Air Corps. In June 2015, he resigned from the army. Harry launched the Invictus Games in 2014 and remains the patron of its foundation. He also gives patronage to several other organisations, including the HALO Trust and Walking With The Wounded. To encourage people to open up about their mental health issues, Harry, alongside the Duke and Duchess of Cambridge, initiated the mental health awareness campaign "Heads Together" in April 2016. In 2018, Harry was made Duke of Sussex prior to his wedding to American actress Meghan Markle. In January 2020, the couple stepped down as senior members of the royal family and moved to the Duchess's native Southern California. In October 2020, they launched Archewell Inc., an American public organisation that focuses on non-profit activities and creative media ventures. They have two children, Archie and Lilibet Mountbatten-Windsor.
Learn more about BetterUp
Industry
Founded
2013

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