Job Description

We're seeking a Production Services Application Support professional to join our Digital Asset production Services team in New York.

In this role, you'll make an impact in the following ways:

• Design and implement the organization's Dynatrace observability strategy across applications, infrastructure, Kubernetes, databases, and cloud services.
• Develop AI observability capabilities to monitor AI applications, models, agents, prompts, dependencies, performance, reliability, and operational health.
• Implement distributed tracing and end-to-end transaction monitoring to identify performance bottlenecks, service dependencies, and root causes across complex environments.
• Build Java- and Python-based automation and integrations for Dynatrace onboarding, configuration, alerting, dashboards, workflow orchestration, and CI/CD processes.
• Evaluate Dynatrace AI capabilities and emerging observability technologies, translate findings into practical solutions, and clearly communicate recommendations and architecture to engineering teams and stakeholders.

To be successful in this role, we're seeking the following:

• B.S or M.S in Computer Science, Software Engineering, Information Systems or other similar degree. 5+ years of experience.
• Proficiency in Java and related technologies (J2EE, etc.)
• Proficiency in Python and related technologies
• Knowledge of DevOps practices and tools (e.g., Docker, Kubernetes).
• Familiarity with database systems (e.g., relational databases like Oracle, MongoDB).
• Experience with version control systems like Git.
• Experience with Agile development methodologies.
• Experience with testing frameworks (e.g., JUnit, Zephyr).
• Understanding of security vulnerabilities in web applications.
• Good communication and documentation skills.

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.