Key Responsibilities

Strategic Growth & Market Development

• Develop and execute a 3–5 year growth strategy across Pinnacle’s MSP, SI, EOR, Advisory, and future offerings.
• Build and lead Pinnacle’s Growth & Market Development organization, including the systems, processes, and talent needed to support long-term scalable growth.
• Elevate Pinnacle’s market position around workforce transformation, AI, MSP, SI, EOR, Advisory, and related service offerings.
• Define market positioning, messaging, and growth motions that strengthen brand awareness and support advisory-led client conversations.
• Build thought leadership programs that enhance Pinnacle’s credibility and market visibility.

Demand Generation, Partnerships & Executive Engagement

• Drive demand generation and account-based marketing strategies that create predictable pipeline growth.
• Build strategic partnerships and alliance programs that expand Pinnacle’s market reach and strengthen growth opportunities.
• Create executive engagement programs that deepen senior level client relationships and support enterprise growth.
• Facilitate executive account planning and support consultative conversations across service lines.
• Identify opportunitiesto expand Pinnacle’s presence in existing and emerging markets through strategic relationship development.

Business Unit Collaboration & Cross-Service-Line Growth

• Partner with MSP, SI, EOR, Advisory, and future service line leaders to create a unified growth strategy.
• Enable practice and service line leaders to participate effectively in growth activities and client development.
• Develop cross-service line growth motions that promote collaboration rather than internal competition.
• Support solution development and market positioning in partnership with business unit leaders.
• Drive alignment across growth, delivery, operations, and service line leadership to strengthen client outcomes.
• Facilitate enterprise wide account planning and growth initiatives.

Salesforce Governance & Revenue Operations

• Establish Salesforce as the system of record for pipeline visibility, forecasting, account planning, and growth governance.
• Implement Salesforce governance, dashboards, reporting discipline, and operating cadences that improve transparency and accountability.
• Lead pipeline governance and forecasting processes across growth related activities.
• Assess current growth capabilities and implement operating models that support scalable execution.
• Strengthen revenue operations practices that support demand generation, executive engagement, and cross-service line expansion.
• Partner with technology and operational leaders to continuously improve growth-related systems and reporting.

Team Leadership & Organization Development

• Recruit, develop, and lead future growth leaders who can support Pinnacle’s long-term expansion.
• Build a growth organization from the ground up, including structure, roles, processes, performance expectations, and operating rhythms.
• Foster a collaborative, accountable, and market facing culture focused on sustainable growth and enterprise value.
• Develop talent and leadership capacity within the growth organization to support future scale.
• Create repeatable growth practices that continue to mature as Pinnacle expands its service offerings and market presence.
• Mentor emerging leaders and establish succession planning strategies for critical growth functions.

Qualifications

• 15+ years of progressive leadership experience with significant responsibility for growth, consulting, market development, business development, or sales organizations.
• 7+ years leading growth, consulting, market development, business development, or sales teams.
• Proven experience building growth organizations, markets, practices, or demand generation functions from the ground up.
• Strong Salesforce and revenue operations leadership experience, including governance, pipeline management, dashboards, and forecasting discipline.
• Executive client engagement experience with the ability to build credibility and influence senior stakeholders.
• Background in consulting, workforce solutions, MSP, system integration, managed services, technology services, advisory, or related professional services environments.
• Demonstrated responsibility for multi million dollar pipeline and revenue growth.
• Experience building strategic partnerships, alliance programs, and cross functional growth motions.
• Exposure to AI, digital transformation, workforce transformation, or advisory led market positioning is preferred.
• Experience scaling consulting, managed services, or practice based businesses is strongly preferred.

Leadership Competencies

• Builder Mindset – Ability to create organizations, systems, processes, and market strategies that endure beyond individual sales activity.
• Strategic Market Orientation – Skilled at identifying growth opportunities, shaping market positioning, and elevating brand presence.
• Executive Presence – Capable of engaging senior client stakeholders and representing Pinnacle in strategic market-facing conversations.
• Cross-Functional Collaboration – Able to align growth, delivery, operations, and service line leadership around shared business objectives.
• Operational Discipline – Strong command of Salesforce, forecasting, pipeline governance, and scalable growth operating models.
• Partnership Orientation – Effective at building alliances, executive relationships, and collaborative internal growth motions.
• Long-Term Growth Focus – Committed to sustainable growth, market leadership, and scalable organizational development.