Job DescriptionAbout the Team & Business Line: Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
As a core member of our Fund Accounting team, you will be working with some of the industry's most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.
Your Role: You will be responsible for:
- Client Relationship Management: Maintain and enhance client relationships by monitoring and developing client service level agreements providing a full service/ product offering
- Review monthly financial statements and reconciliation packages prepared by the staff
- Act as a liaison with the client on matters relating to the preparation of the monthly reporting package
- Leverage existing client relationship to secure new business, offering our products and services
- Work in partnership with the Senior Vice President and Executive Management team to facilitate in presentations to existing and prospective clients
- Liaise internally with key functional teams to ensure awareness of key client requirements
- Visit clients regularly to evaluate service quality and identify client priorities
- Work in partnership with other Vice Presidents, oversee the resolution of complex client issues
- Ensure strong emphasis on escalation and complaints management within the team and within the department
- Manage, train and coach assigned Managers in the successful running of their teams
- Review departmental procedures and policies and supervise Managers to ensure adherence to these procedures
- Lead and initiate client video conference calls
- Liaise with clients regarding reporting requirements and deadlines; ensure delivery in an accurate and timely manner
- Ensure continuous risk assessment of current and potential new funds under administration
- Identify issues/concerns and recommend company-wide solutions for any/all high-risk projects
- Ensure fluid execution and strategy for work forecasting and allocation
- Actively manage operational risk - monthly reporting on status reports and key development issues to external clients and executive management team
- Actively participate in departmental and company-wide projects
About You:- You have 10+ years' Experience in financial services industry, particularly with hedge funds and/or investment companies
- You have a University degree in Accounting, Finance, Economics or professional accounting designation (CGA, CMA, CA, CPA or CFA).
- Extensive supervisory and managerial experience
- Excellent verbal and written communication skills
- Experience working with offshore teams
- Proficient with Microsoft Office (especially Excel) and Outlook Demonstrated financial reporting/ analytical/organizational skills
- Proven ability to work in a challenging, professional and deadline driven work environment
Salary Range: CAD 115,000 - CAD 155,000
- This posting is for an existing vacancy.
Our BenefitsYour well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
