American Express

Vice President, Compliance

American Express • $150K — $200K *
Phoenix, AZ 85032In-Person
Finance & Insurance
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Deep knowledge of U.S. credit laws and regulations including UDAAP, Reg B, FCRA, FDCPA, TILA, Reg V, and others.
  • Proven ability to assess regulatory impact and influence business decisions.
  • Strong collaboration and project management skills in fast-paced environments.
  • Excellent verbal and written communication skills to persuade a diverse audience.
  • Interpersonal skills to engage effectively across various organizational levels.
  • Understanding of operational/systemic environment in applying legal requirements.
  • Self-motivated with a high level of energy and commitment.

Responsibilities

  • Lead compliance engagement with CFR and CPRO stakeholders.
  • Oversee compliance risk management related to the credit lifecycle.
  • Participate in councils to challenge compliance processes for new services.
  • Manage a compliance team to execute U.S. compliance programs.
  • Collaborate with colleagues and stakeholders across teams to share information.
  • Manage the Compliance Issue Management process for timely resolution.
  • Support regulatory examinations and compliance monitoring efforts.

Benefits

  • Opportunity to lead and shape compliance initiatives within a major financial institution.
  • Engagement with high-level stakeholders across the organization.
  • Access to professional development and career advancement opportunities.
  • Dynamic work environment that encourages collaboration and innovation.
Full Job Description
Job Description

Vice President, Compliance Officer - U.S. Credit & Fraud Risk and Customer Protection and Risk Operations

The Global Risk & Compliance Organization ("GRC") is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. GRC creates and maintain the overall risk management framework, performs independent risk management assessment, and monitor risks.

This position will play a critical leadership position as a line of business compliance officer within the Global Compliance & Ethics organization providing compliance oversight over the U.S. operations of the Credit and Fraud Risk organization (CFR), as well as the Customer Protection and Risk Operations (CPRO) within the Global Services Group at American Express.

As the Vice President of Compliance, U.S. CFR and CPRO, the successful candidate will lead a team responsible for providing independent compliance oversight and second-line effective challenge to ensure the business is building, enhancing, and maintaining an effective framework for compliance with applicable internal policies, laws, regulations.

Responsibilities

Specific responsibilities will include, but are not limited to, the following:
  • Lead the engagement and effective challenge with CFR and CPRO business stakeholders on compliance/regulatory requirements applicable to projects and strategies.
  • Review and provide oversight on activities related to compliance risk management and strategies in all aspects of the credit lifecycle, both for Card and non-Card lending, for Consumer and Commercial LOBs from underwriting, eligibility criteria, spend limits, credit bureau reporting through collections, settlements, disputes, fraud prevention, and any issue management.
  • Active participation during CFR and CPRO councils and other planning meetings to provide effective challenge withrespect to new, existing, and changing products, services and capabilities to confirm that appropriate compliance processes and controls are put in place to mitigate compliance risk.
  • Manage a team of Compliance professionals to execute all aspects of CFR and CPRO's U.S. compliance program, including Compliance Risk Assessment (CRA) and Regulatory Change and Inventory Management (RCIM) and provide oversight and challenge on business owned Key Risk Indicators (KRIs) and Regulatory Business Self Testing (RBST). Develop and retain talent to maintain a strong team and motivate colleagues to achieve career goals, as well as to promote collaboration and information sharing to make decisions more effectively.
  • Effectively collaborate and maintain strong relationships with colleagues across GCE, second line oversight teams in Global Risk & Compliance organization, key subject matter experts such as GCO, and other stakeholders across the Blue Box.
  • Effectively manage the Compliance Issue Management process and ensure appropriate decisioning of Compliance issues, timely closure of gaps and customer remediation where required.
  • Support regulatory examinations, internal audit reviews, Compliance monitoring and testing, and related efforts.
  • Actively support the implementation of new first line of defense testing and enhancement of existing tests. Review and approve quarterly first line of defense test results and follow up on associated action plans.
  • Promote the usage of industry and internal best practices and incorporating regulatory feedback to drive continuous improvement.


Qualifications

Minimum Qualifications
  • Deep regulatory knowledge of U.S. credit laws and regulations, including Unfair or Deceptive, or Abusive Acts or Practices (UDAAP), Equal Credit Opportunity Act (Reg B), Fair Credit Reporting Act (FCRA), as well as Fair Debt Collection Practices Act (FDCPA), Truth in Lending Act-TILA (Reg Z), Reg V, Fair Lending, Servicemembers Civil Relief Act (SCRA) and Military Lending Act (MLA), privacy, emerging AI regulations and other applicable federal and state regulations.
  • Ability to research, assess and determine regulatory impact to business systems, processes and initiatives and influence decisions accordingly.
  • Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities, adapting easily to frequent change.
  • Effective verbal and written communication skills, including the ability to persuade and influence a broad spectrum of constituents at all levels.
  • Strong interpersonal skills and ability to effectively interact at all levels within the organization and with external counterparties.
  • Ability to understand and integrate details of business operational/systemic environment in applying legal and policy requirements.
  • Self-motivated, high level of personal energy and commitment.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Finance & Insurance
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ
AXP
* Ladders Estimates

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