Job DescriptionAs a Vendor Management Reporting Analyst, you will help build standardized, effective performance metrics and SLAs. You will ensure consistent reporting and compliance tracking for key strategic vendors.
Key responsibilities will include:- Develop and maintain standardized procedures to implement and monitor vendor performance metrics and SLAs
- Monitor vendor performance results against contracted service levels
- Perform routine evaluations of vendor performance and software adherence
- Build and update ServiceNow dashboards for real-time access to vendor performance
- Prepare and present regular and ad hoc vendor performance and compliance reports
About you:To be successful in this role, you require strong analytical skills, attention to detail, and the ability to work collaboratively with cross-functional teams. You excel at presenting data-driven findings and recommendations to collaborators and have a proven track record in vendor management.
Education and experience required:- Bachelor's degree in analytical, economics, computer science, or finance
- Minimum of 2 years of experience or recent college grad with professional internship experience
- Proficiency in Excel; experience with pivot tables and PowerBI is a plus
- Experience working cross-functionally with minimal supervision
- Ability to travel minimally, up to once a quarter
Health and Well-being Benefits
Medical coverage, Health Savings Accounts, Flexible Spending Accounts, Dental coverage, Vision coverage, Hospital Care Insurance, Critical Illness Insurance, Accidental Injury Insurance, Life and AD&D insurance, Short-term disability coverage, Long-term disability insurance, Long-term care with life insurance.
Other Well-being Resources
Anxiety management program, wellness incentives, sleep improvement program, diabetes management program, virtual physical therapy, emotional/mental health support programs, weight management programs, gastrointestinal health program, substance use management program, musculoskeletal surgery, cancer treatment, and bariatric surgery benefit.
Retirement and Financial Well-being
BD 401(k) Plan, BD Deferred Compensation and Restoration Plan, 529 College Savings Plan, financial counseling, Baxter Credit Union (BCU), Daily Pay, college financial aid and application guidance.
Life Balance Programs
Paid time off (PTO), including all required State leaves, educational assistance/tuition reimbursement, MetLife Legal Plan, group auto and home insurance, pet insurance, commuter benefits, discounts on products and services, Academic Achievement Scholarship, Service Recognition Awards, employer matching donation, workplace accommodations.
Other Life Balance Programs
Adoption assistance, backup day care and eldercare, support for neurodivergent adults, children, and caregivers, caregiving assistance for elderly and special needs individuals, Employee Assistance Program (EAP), paid parental leave, support for fertility, birthing, postpartum, and age-related hormonal changes.
Leave Programs
Bereavement leaves, Military leave, Personal leave, Family and Medical Leave (FML), Jury and Witness Duty Leave.
Required Skills
Business, Collaboration, Internal Stakeholders, Key Metrics, Key Performance Indicators (KPI), Metrics Reporting, Performance Driven, Performance Metrics, Process Improvements, Service Level Agreement (SLA), Service Levels, SLA Compliance, Software Asset Management (SAM), Strategic Planning, Taking Initiative
Optional Skills
Performance Measurement
Primary Work LocationUSA NJ - Franklin Lakes
Additional LocationsUSA TX - Austin, USA TX - San Antonio
Work ShiftAt BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information$135,500.00 - $216,800.00 USD Annual
