VDI Engineer

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Citrix products and environments, preferably with a degree in engineering or a related field.
  • Strong career progression from Administrator to Senior Engineer roles, indicating depth of expertise.
  • Proficient in Citrix Virtual Apps and Desktops v7.15 and beyond, as well as related services like PVS and MCS.
  • Hands-on experience with Citrix technologies including Netscaler/ADC, WEM, App Layering, and Liquidware Profile Unity.
  • Familiarity with Hyper-V and VMware VDI technology.

Responsibilities

  • Architect and design global virtual desktop environments while providing TIER 3/4 support for system issues.
  • Guide optimizations for desktop platforms to ensure interoperability across various systems.
  • Facilitate troubleshooting for endpoint issues related to the Virtual Desktop Infrastructure (VDI).
  • Maintain advanced technical knowledge of administration and engineering in virtual environments.
  • Collaborate across complex production environments with diverse stakeholders.
  • Leverage extensive technical expertise in making informed recommendations for system enhancements.
  • Conduct trade studies to inform 'make or buy' technology decisions.

Benefits

  • Comprehensive health, dental, and vision care alongside wellness programs and resources.
  • Attractive financial benefits including profit sharing, a 401k with matching, and tuition reimbursement.
  • Generous paid time off policies including holidays, parental leave, and military leave.
  • Additional perks such as pet insurance, employee discounts, and support for nursing mothers.
Full Job Description
  • QUALIFICATIONS:
    • Experience providing engineering support for legacy and current versions of Citrix products.
    • 5+years of experience with BS degree or a combination of years of experience and education
    • Progressive roles from Administrator to Sr. Engineer
    • Citrix Virtual Apps and Desktops v7.15 and later
    • Citrix Provisioning Services (PVS) and Machine Creation Services (MCS)
    • Citrix Cloud Virtual Apps and Desktops (CVAD)
    • Citrix Netscaler / ADC / VPX
    • Citrix Workspace Environment Management (WEM)
    • Citrix App Layering
    • Liquidware Profile Unity
    • Hyper V, VMWare VDI (Microsoft or Citrix NetScalers / ADCs)

    PREFERRED QUALIFICATIONS:
    • Experience managing and administering Windows Server clustering
    • Experience with Infrastructure as code technologies such as Terraform, Ansible, etc.
    • System Center Virtual Machine Manager/Vmware Vcenter 6.7
    • Active Directory/ Group Policies
    • Home Directory and Profile Management Support Services
    • Desktop Software Provisioning and Support Services


    Want to learn more about Government Services? Check us out on our platform:

    https://www.wwt.com/public-sector

    https://www.wwt.com/government-services

    The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
    • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
    • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
    • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
    • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a workplace culture that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
#LI-AH1

Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Places to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Government Services Team and why join?

Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.

What will you be doing?

As a Virtual Desktop Engineer, you will support the design, configuration, and maintenance of a large, globally accessed virtual desktop environment. This role will be the SME in troubleshooting all related performance issues across the organization. Additionally, the position will require an individual experience in system design and integration, identity life-cycle management, and process automation and improvement.

We are looking for an individual with a proven track record of designing and maintaining VDI in a large enterprise. The ideal candidate will be a motivated self-starter with excellent written and verbal communication skills who excels as an individual and among peers in a team environment. The individual should possess a passion for operational excellence and a high level of interpersonal and soft skills.

As a VDI Engineer, you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared VDI Engineer joining our team to support our intelligence customer in Springfield, VA

RESPONSIBILITIES:
  • In addition to architecting and designing, the VDI Engineer will provide TIER 3/4 support to system administrators in order to resolve VDI issues.
  • Provide guidance on optimizing desktops for platform interoperability and act as a liaison between Virtual Desktop Infrastructure (VDI) technologies.
  • Offers endpoint support on issues and trouble resolution tasks on Virtual Desktop related tasks.
  • Maintains Advanced knowledge relative to the administration, engineering, and implementation of virtual desktop infrastructure-related technologies.
  • Operate across multiple and complex production environments with multiple stakeholders.
  • Applies extensive technical expertise and has full knowledge of other related disciplines.
  • Conducts trade studies and makes recommendations on solutions and "make buy" decisions.

About World Wide Technology Holding, LLC

World Wide Technology Holding, LLC Careers

Joining World Wide Technology Holding, LLC presents an unparalleled opportunity to become part of a leading team of professionals dedicated to driving technological innovation and excellence. This company stands out as a beacon of career growth and professional development in the tech industry.

Explore Job Opportunities

World Wide Technology Holding, LLC offers a variety of job opportunities that cater to a range of skills and interests. Each position is designed to harness the unique capabilities of each team member, contributing to the company's robust growth and industry leadership.

Experience Professional Growth and Development

At World Wide Technology Holding, LLC, career advancement is a priority. The company supports professional growth through comprehensive training programs, including leadership development and diversity training. These initiatives ensure that every employee has the tools and knowledge necessary to succeed.

Engage in Meaningful Work

Employees at World Wide Technology Holding, LLC are part of a dynamic team that leads with innovation at the forefront of technology. The company's commitment to cutting-edge solutions offers team members the chance to work on transformative projects that impact industries and communities worldwide.

Internship Programs

For those starting their careers, internships at World Wide Technology Holding, LLC provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns receive mentorship from experienced professionals, enhancing their learning and networking opportunities.

Cultivate Skills and Leadership

World Wide Technology Holding, LLC is dedicated to fostering a culture of leadership and skill development. The company encourages continuous learning and innovation, allowing employees to take on challenges that refine their abilities and push professional boundaries.

Diversity and Inclusion

The commitment to diversity at World Wide Technology Holding, LLC enriches the company culture and promotes a broader perspective within the team. Diversity training is integral, supporting an inclusive environment where all voices are heard and valued.

Benefits and Employee Well-being

Recognizing the importance of a balanced life, World Wide Technology Holding, LLC offers comprehensive benefits designed to support the well-being of its team members. These benefits cover health, financial security, and work-life balance, ensuring employees are well taken care of.

Join the Team

World Wide Technology Holding, LLC is actively hiring and looking for individuals who are passionate, creative, and driven to excel. Interested candidates are encouraged to review open positions, submit a resume, and prepare for an interview process that values insight and readiness.

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