In this role you will: - Build and manage business relationships within assigned client base.
- Facilitate meetings and technology strategy sessions with clients.
- Advise on industry trends and best practices.
- Identify and propose opportunities for improvement and technology alignment with business goals.
- Proactively complete and update Technology Roadmaps with assigned clients.
- Design, architect, and guide client technology projects and solutions.
- Recommend capabilities within Elevity's Managed IT solution offering.
- Serve as a product line subject matter expert.
- Perform network assessment for clients and review products/service components.
- Help coordinate and/or organize on-site technical support as needed; providing occasional technical support.
- Assist with client contract management.
- Accountable overall client satisfaction and retention.
- Stay current on industry trends as well as product and service capabilities.
You should have: - Bachelor's degree or equivalent experience.
- 5+ years network administration experience.
- Excellent organizational skills including task management and follow through.
- Excellent written and oral communication skills.
- Natural curiosity and strong desire to assist others to scceed.
- High level of comfort engaging professionally at different levels of an organization.
- 1-2 years of experience in cloud technologies
- Expert understanding of IT infrastructure components and operations
- 25-40% travel required, some may be overnight.
- Valid driver's license
- Access to reliable transportation
The Gordon Flesch Company offers Medical, Dental, Personal Time, Vacation Time, 401(k) and 401(k) match, a Wellness Program and many benefits! For full details of our Benefits Program please go to: www.gflesch.com/careers.
