BS in engineering preferred or equivalent experience with at least 2 years in a relevant role.
Strong technical knowledge of Fisher engineered products and their applications.
Understanding of critical service applications and Fisher Controls implementation.
Proficiency in the Fisher First 2.0 system for product specification.
3-5 years of combined inside and outside sales experience, preferably in the industry.
Responsibilities
Ensure successful implementation of products and services provided by the Company.
Support account manager in setting customer expectations and completing projects.
Assist sales associates with complex applications and product selection.
Maintain an engineering hour log to quantify value-added services.
Educate customers on product benefits and proper application solutions.
Identify additional project opportunities during deployments.
Collaborate with manufacturers, customers, and sales for product expertise.
Benefits
Opportunities to broaden the scope of supply for Puffer-Sweiven products.
Engagement in strategic projects directly on customer sites for practical experience.
Supportive environment for developing consultative relationships with clients.
Full Job Description
DUTIES AND RESPONSIBILITIES:
Ensures the proper and successful selection and implementation of products and services provided by the Company and the principals represented.
Supports account manager direction for setting of customer expectations and project completion.
Supports sales associate with complex applications and sizing/selection.
Ensures that agreed upon customer expectations are met.
Operates from customer site for strategic projects.
Maintains engineering hour log while working on strategic projects to help quantify the value add service Puffer provides.
Applies product and application knowledge to solve customer problems.
Participates in the interface with manufacturers, customer, sales and service to provide expertise and direction on proper selection and applications.
Understands customer's goals and how the Company provides complimentary value-added solutions.
Supports consultative relationships with customer to drive dependency.
Educates customer on the full benefit of products, services, and technology and on the proper application of solutions.
Identifies additional project opportunities at deployment sites.
Provides measurements to integrated work process and assists in benchmarking results.
Seeks to broaden scope of supply to cover as many Puffer-Sweiven products as possible.
QUALIFICATIONS:
Education/Knowledge:
BS engineering preferred; other degree and minimum 2 years of experience as a Puffer-Sweiven sales associate or equivalent industry experience.
Strong working knowledge of Fisher engineered product offerings and their application.
General knowledge of critical service applications and the proper implementation of Fisher Controls product solutions.
Detailed knowledge on the operation of Fisher First 2.0 system for engineering and specification of product.
Solid industry knowledge; strong business and technical product knowledge; application knowledge required.
Experience/Skills:
3-5 years combined inside sales/outside sales, sales asset management and/or equivalent industry sales experience.
COMPETENCIES:
Strong interpersonal skills and a demonstrated ability to be part of the team.
Exhibits strong self-management skills to include adaptability and reliability and dependability; creative, innovative; demonstrates strong initiative; highly motivated.
Strong problem solving and analytical skills to include the ability to use intuition and technical experience to solve problems and complement data.
Strong customer service skills including prompt responses to customers, managing difficult customer situations, and meeting customer commitments.
Self-motivated towards driving successful results.
Good communication skills to include verbal, written, listening and presentation skills.
Approaches the position with the understanding of doing it right for the customer and Company while displaying the highest ethical standards.
Demonstrates cost consciousness by developing and implementing cost saving and revenue generating measures.
Displays professionalism both in the office and while deployed at customer sites.
