Update Sales Associates via Email/Excel on NRV's Hold Points
Keep Scheduling Workbench up to Date & Eliminate Late Orders
Allocate Components as Needed to Execute Orders
On Time Delivery
Workflow & Prioritization
Identifying & Solving Hold Points
Understands & Adheres to Customer GCS
Measures Weekly Performance Metrics
Maintain an OTD of 85% <
Determine OTD Reason Codes
Pareto OTD Reason Codes
Inventory Returns
Complete Work Order & Adjust Negative Inventory
Return All Negative Inventory to Receiving each Day
Maintains a Clean & Organized Warehouse
Measures Weekly Performance Metrics
Supervising People
Responsible for Technician Actions & Results
Assigns & Monitors PS Learn Courses / Completes PS Learn On Time
Quarterly Cadence with Employees
Training (Safety & Matrix)
Safety Responsibilities
Understand and enforce health, safety, and environmental regulations, policies and procedures, which includes but is not limited to:
Instructing workers to follow safe work practices and safety policies and procedures
Correcting unsafe acts and unsafe conditions
Enforcing personal protective equipment requirements
Ensuring that employees timely complete safety training
Reporting and investigating all injury, accident, or near-miss incidents
Inspecting work area and taking action to minimize or eliminate hazards
Conducting periodic safety meetings
Completing safety training by the due date
QUALIFICATIONS:
Education/Knowledge:
High school diploma or equivalent. Associates degree, or Bachelors in a technical discipline highly desireable.
Mechanical Aptitude / Experience.
Experience/Skills:
7 + years' service experience in industry served and working with pressure relief valves; a combination of education and experience will be accepted
Strong information management skills, including personal computer skills.
COMPETENCIES:
Good written and verbal communication skills and the demonstrated ability to communicate and coordinate with a cross section of other employees, principals and customers.
Excellent customer service skills, including the ability to build rapport and trust with customers and other employees. Strong interpersonal skills; team player.
Ability to work in a fast-paced, dynamic environment.
Strong Mechanical Aptitude.
High ethical standards possessing the willingness and ability to create win-win situations for customers and the Company.
Able to manage time and resources effectively. Routinely displays initiative.
Is dependable, innovative and organized. Displays a professional demeanor and attitude.
