OverviewSenior Value Engineers are process improvement experts who apply lean six sigma (LSS) principles and methods to healthcare processes to increase value at University of Utah Health Care where value is defined by the value equation: Value = (Quality+Service)/Cost. Senior Value Engineers apply LSS expertise at a black belt level to patient value streams. They provide leadership, facilitation, coaching, teaching, and consultative technical support to UUHC process owners. Value Engineering is part of Strategic Initiatives which reports to the Chief Operating Officer and Chief Medical Quality Officer. Incumbents may adopt one or more specialty knowledge areas. This position is not responsible for providing care to patients.
Responsibilities- Facilitates multidisciplinary teams by partnering with clinical, operational, and administrative teams.
- Develops and maintains collaborative working relationships with internal clients.
- Executes basic project management including identifying obstacles and escalating when appropriate.
- Selects and performs process analyses. Some analyses require inferential statistics.
- Collaborates with sibling departments to execute system level process improvement and monitor performance metrics.
- Coaches teams and leaders on LSS principles and techniques.
- Assesses organization readiness, and makes on-the-spot judgments about when to advocate for change.
- Develops and delivers value improvement training.
- Provides expert consultation and advice to sponsors, champions, and executives.
- Assesses value improvement work goals for alignment with strategic goals and policies.
- Attends meetings, conferences, and seminars as required or directed.
- Develops an understanding of our operational strategy, market, and patient populations.
- Identifies process improvement opportunities within the Value Engineering department.
- Performs other similar and related duties as required or directed.
Knowledge / Skills / Abilities- Ability to manage self (self-motivating, self-disciplined): Work in teams with minimal daily input from management.
- Ability to work independently and adapt in a fast-changing work environment.
- Ability to Initiate and manage projects with initially vague goals and boundaries.
- Ability to facilitate teams. Help colleagues find the best paths within LSS principles.
- Ability to share information openly and proactively: organize details of multiple, related issues to present in a logical, cohesive format.
- Develop solutions to complex problems and explain them to stakeholders.
- Demonstrate consistency in high-quality performance and a bias for action.
- Ability to listen well so you can better understand.
- Ability to communicate concisely and articulately in speech and writing.
- Analytical thinking, process thinking, and an instinctive understanding of process variation.
- Excellent judgment and objectivity.
- Knowledge of organizational change principles and practices.
- Strong communication & presentation skills.
- Strong sense of ownership and personal accountability.
QualificationsQualificationsRequired- Six years experience applying LSS with demonstrated success.
- Bachelor's degree.
- ASQ Black Belt Certification or equivalent.
- Proficiency with Microsoft Office especially Excel, PowerPoint, Word, and Outlook.
Qualifications (Preferred)Preferred- MBA or equivalent preferred.
Working Conditions and Physical DemandsEmployee must be able to meet the following requirements with or without an accommodation.
- This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
Physical RequirementsListening, Sitting, Speaking
