Carters, Inc

UX/UI Manager (Remote)

Carters, Inc • $150K — $160K *
Atlanta, GA 30349In-Person
Consumer Technology
5 - 7 years of experience
Reposted 2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in UX Design, Interaction Design, Human-Computer Interaction, Graphic Design, or equivalent experience
  • 7+ years in UX/UI design with an end-to-end portfolio across web and mobile
  • 2+ years of people management experience, coaching designers of various levels
  • Proficiency in Figma, with experience in maintaining design system libraries
  • Strong grasp of interaction design, information architecture, visual design, and accessibility standards
  • Ability to defend design decisions to senior leadership and stakeholders
  • Experience using user research and usability testing methodologies

Responsibilities

  • Manage and develop a team of 3 UX/UI Designers, fostering a culture of growth and accountability
  • Partner with the Director of UX to define and execute the UX roadmap
  • Build relationships with cross-functional teams to ensure alignment on projects
  • Present design strategies and findings to senior leadership, advocating for the customer
  • Champion the adoption of the design system across teams
  • Refine team processes and standards to improve efficiency and quality
  • Oversee design of end-to-end customer journeys, from research to high-fidelity comps

Benefits

  • Flexible 100% remote work arrangement with occasional office visits
  • Opportunities for career development through internal programs and mentorship
  • Access to resources like Toastmasters to improve communication skills
  • Potential involvement in professional growth activities through Carter's University
Full Job Description
How you'll make an impact:

We are looking for an experienced and motivated UX/UI Manager who is passionate about creating innovative digital experiences for our customers.

As a UX/UI Manager, you will be responsible for leading a team of UX/UI Designers in support of key organizational growth initiatives and executing an enhancement roadmap that attracts, engages, and retains our customers. The UX/UI Manager will leverage their industry knowledge in user behavior, interaction design, and design systems to drive beautiful customer experiences that are easy to use while maintaining a high standard of design quality across the portfolio.

This role reports to the Director of UX Design + Design Systems and is 100% remote with occasional travel into our Atlanta offices as needed.
People Leadership & Strategy (60%)
  • Manage, mentor, and develop a team of 3 UX/UI Designers fostering a culture of growth, accountability, and creative excellence
  • Partner with the Director of UX Design + Design Systems to define and execute the UX roadmap aligned with business objectives
  • Build and maintain strong cross-functional relationships with Product Management, Engineering, Marketing, and Brand teams to ensure alignment on priorities and deliverables
  • Present design strategy, research findings, and experience recommendations to senior leadership and key stakeholders, advocating on behalf of the customer
  • Champion the consistent adoption and evolution of the design system across the UX team and cross-functional partners
  • Establish and refine team processes, workflows, and standards that improve efficiency and design quality
Experience Design & Execution (40%)
  • Oversee design of end-to-end customer journeys across discovery, browse, evaluation, and purchase - from research through wireframes, user flows, interactive prototypes, and high-fidelity comps ensuring experiences are cohesive, intuitive, and aligned with both business outcomes and platform capabilities
  • Guide and review design work across the team, providing clear and actionable feedback rooted in UX best practices and brand guidelines
  • Actively contribute to hands-on design work when needed, particularly for high-priority or complex initiatives
  • Collaborate with Product Management to define user stories, acceptance criteria, and product backlogs
  • Partner with Engineering to ensure design intent is maintained through development, reviewing front-end implementations for visual and interaction fidelity
  • Drive the use of user research, usability testing, and analytics to inform design decisions and measure experience outcomes
  • Ensure responsive design principles are applied consistently to deliver seamless experiences across devices and screen sizes
We'd Love to Hear from You if:
Must Have:
  • Bachelor's degree in UX Design, Interaction Design, Human-Computer Interaction, Graphic Design, or equivalent experience
  • 7+ years of experience in UX/UI design with a strong portfolio demonstrating end-to-end experience design across web and mobile
  • 2+ years of direct people management experience, including coaching and developing designers at varying levels of seniority
  • Proficiency in Figma as a primary design tool, with experience building and maintaining design system libraries and component documentation
  • Strong understanding of interaction design, information architecture, visual design, and accessibility standards
  • Demonstrated ability to present and defend design decisions to senior leadership and cross-functional stakeholders
  • Experience using user research and usability testing methodologies to inform and validate design decisions
  • Strong communication and collaboration skills to work effectively with cross-functional teams in a remote environment
Preferred Skills and Experience:
  • Experience in e-commerce UX/UI design, preferably in retail or consumer goods
  • Familiarity with design system frameworks such as Chakra UI or Material UI
  • Experience with UserTesting or similar remote usability testing platforms
  • Working knowledge of Adobe Analytics or similar web analytics tools to interpret user behavior data
  • Familiarity with Salesforce Commerce Cloud (SFCC) or similar e-commerce platforms
  • Basic understanding of front-end technologies (HTML, CSS, JavaScript, React.js) sufficient to collaborate effectively with engineering teams and review implementations


Compensation for this position ranges from $150K - $160K based on skills and experience.

Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter's University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

About Carters, Inc

Carter's, Inc. operates as a children's apparel and accessories company in the United States and internationally. The company operates through three segments: U.S. Retail, U.S. Wholesale, and International. Its Carter's brand products include baby products, such as bodysuits, pants, dresses, knit sets, blankets, layette essentials, bibs, booties, sleep and play products, rompers, and jumpers; play clothes comprising knit and woven cotton apparel; sleepwear products consisting of pajamas in cotton, fleece, and ploy-jersey; and other products, including bedding, outerwear, swimwear, footwear, socks, diaper bags, gift sets, toys, and hair accessories. The company also provides products under the OshKosh brand name, which comprise play clothes in denim, fleece, and other fabrics for sizes newborn to 14. It sells its products through company-operated stores, department stores, and online, as well as through other retail outlets, such as specialty stores, national chains, and mass merchants. As of January 2, 2021, the company operated approximately 800 Carter's retail stores, 100 OshKosh retail stores, and its products were available in approximately 18,000 department stores and other retail outlets in the United States, Canada, and internationally. Carter's, Inc. was founded in 1865 and is headquartered in Atlanta, Georgia.
Learn more about Carters, Inc
Size
15,900 employees
Market Cap
$2.8 billion
Industry
Retail & Consumer Goods
Net Income
$109.7 million
Founded
1865
5 Year Trend
+1.7%
Revenue
$3 billion
NASDAQ
CRI
* Ladders Estimates

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