7-15 years of senior-level experience in user experience design
Experience in leading user-centered design processes with cross-functional teams
Proficiency in UI and responsive/mobile design, visual design, and usability testing
Strong written and verbal communication skills
Ability to conduct quantitative and qualitative user research
Familiarity with design systems and WCAG accessibility standards
Expertise in Figma or similar prototyping software
Responsibilities
Lead user research initiatives and apply various research methods
Design usable responsive applications for diverse customer roles
Analyze complex workflows across departments within railroad operations
Create essential design artifacts such as wireframes and prototypes
Collaborate with UX designers to provide design critiques and guidance
Utilize design system standards for specialized applications
Effectively communicate design decisions to stakeholders
Benefits
Collaborative work environment with cross-functional teams
Opportunity to influence user experience across diverse products
Access to mentorship for career development in design
Engagement with advanced design tools and AI technologies
Possibility to work on projects impacting railroad operations and logistics
Full Job Description
Desired profile:
Strong background leading user-centered design processes with a cross-functional team of product managers, delivery managers, developers, designers and business partners to figure out the best way to solve problems for customers. Work ranges from user research and strategy to design and usability.
Must be capable of planning and leading user research initiatives, employing a variety of generative and evaluative research methods. Experience helping product teams use research findings, data and insights to inform design decisions and validate design solutions.
Responsible for designing usable responsive applications for various customer roles and products. This requires the ability to apply design system standards to specialized applications.
Able to quickly learn specialized business and logistics domains. Can analyze complex workflows that may span multiple departments and user groups and understand how they fit into railroad operations.
Possesses strong communication skills to articulate design decisions and influence stakeholders.
Experience creating research, design and test artifacts. This includes sketches, wireframes, visual design comps, high fidelity prototypes, user flows, journey maps, personas, usability test artifacts, user research scripts, reports, and presentations.
Collaborate with a matrixed team of ux designers to provide design critiques and offer guidance to early career designers.
Must Have:
UI and responsive/mobile design
Visual design and usability testing
Quantitative and qualitative user research
Figma design and prototyping software or similar
Strong written and verbal communication
Ability to apply design systems and wcag accessibility standards
Experience leading design projects
Good To Have:
Guiding development teams to help them execute ux designs
Experience facilitating workshops with large groups of stakeholders
Familiar with design systems such as material design
Experience using research repository such as dovetail and turning research into actionable findings
Ability to use analytics software and analyze data
Experience presenting to company executives
Knowledge of ai-assisted design tools (e.g., figma ai, adobe sensei, microsoft copilot)
Ability to leverage ai tools like copilot for content generation, workflow automation, and design ideation
Understanding of how ai impacts ux workflows, user behavior, and ethical design considerations
