Amazon

UX Designer, People Engagement Experience

Amazon$117K — $160K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of design experience
  • Online portfolio showcasing design work
  • Bachelor's degree in design or HCI preferred
  • Experience with large scope and complexity projects
  • Proven ability to present and collaborate across all levels of the organization
  • Skilled in creating prototypes and detailed wireframes
  • Experience in managing UX design and rapid prototyping efforts

Responsibilities

  • Lead design of user-friendly and accessible products
  • Research customer needs and mental models through various methods
  • Define business requirements to elevate design standards
  • Create information architecture and interaction flows for services
  • Innovate solutions that enhance user experience
  • Take ownership of product features across multiple platforms
  • Contribute to the strategic vision and roadmap of the organization

Benefits

  • Comprehensive health insurance (including medical, dental, and vision)
  • 401(k) matching
  • Generous paid time off
  • Parental leave
  • Adoption and surrogacy reimbursement coverage
  • Mental health support and employee assistance programs
Full Job Description
As a UX Designer of the PEX team, you will be responsible for the design of the end-to-end employee experience. You'll craft elegant design solutions across a range of personas and platforms at global scale and collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT) and Amazon Worldwide Operation orgs. As a designer, you'll own experiences in the Amazon employee mobile app, AtoZ, and the communication, engagement, career, scheduling experience within the app. You will also identify large scope product and long-term design vision to raise the UX bar for this domain. To succeed in this role, the candidate must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker. The candidate must have proven the ability to succeed in a highly ambiguous, fast-paced environment. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed. Key job responsibilities * Take the lead on the design of useful, usable, accessible, and desirable products in a team environment. * Understand customer's needs and mental models through UX research, market analysis, metrics, and feedback. * Assist in defining business requirements to assist in developing use cases and high-level requirements while raising the bar on design and delighting customers. * Design the information architecture, workflows, interface, and interaction flow of the service and customer experiences. * Display a passion for innovating in new solutions that are helpful and delightful for customers. * Assume ownership for the end-to-end product experiences and features across desktop, mobile and more. * Manage the user experience design of multiple products. * Contribute to the vision for the organization and influence product strategic roadmap, as well as to the discovery, strategy and concept design phases of a project. * Champion user-centered design culture. Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies. A day in the life The UX Designer will be working with product and engineering stakeholders closely on day-to-day basis. While this designer independently owns multiple products/features at the same time, he/she will also collaborate with other UX designers in the same team on connecting individual features to a holistic experience. UX Researchers and UX Copy Writers will support you in user research and UX content. This designer will share design work regularly with design team peer review, stakeholder review and leadership. About the team We are a multidisciplinary team creating truly meaningful products and experiences that empower and connect millions of Amazon employees. Our team consist of designers, researchers and writers, and is very diverse in terms of educational background, race, skills, and location. BASIC QUALIFICATIONS - 4+ years of design experience - Have an available online portfolio PREFERRED QUALIFICATIONS - Bachelor's degree or above in design, human-computer interaction (HCI) - Experience in delivering design solutions for projects of large scope and complexity - Experience presenting designs and collaborating with all levels of the organization - Experience creating prototypes or highly detailed wire-frames - Experience in managing UX Design and rapid prototyping efforts - Experience working on multi-team, cross-disciplinary projects - Experience reviewing user research and data to build a strategic and user-friendly design The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 117,800.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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