JP Morgan Chase & Co.

UX Design Lead, Vice President

JP Morgan Chase & Co.$130K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in UX/product design or interaction design delivering user-centered digital products.
  • Expert proficiency in Figma, including Figma Design, Slides, FigJam, and Make.
  • Portfolio available for review demonstrating design expertise and thought process.
  • Growth mindset and strong problem-solving orientation, with a focus on continuous learning.
  • Proven experience leading and mentoring designers, with strong presentation and visual communication skills.
  • Knowledge of service design, design systems, and agile methodologies.

Responsibilities

  • Drive user-centric design for complex business solutions through iterative design processes.
  • Lead UX research and early discovery to validate problems and inform experience direction.
  • Facilitate cross-functional workshops for human-centered problem solving and team alignment.
  • Design and build intuitive user interfaces in collaboration with product owners and developers.
  • Cultivate strong relationships with stakeholders through clear communication of design concepts.
  • Foster collaboration among teams to create effective design solutions.
  • Set design direction based on user research to establish clear interaction patterns and hierarchy.
  • Contribute to the evolution of the design system and component library for consistency and scalability.
  • Guide and provide feedback to junior designers to aid their growth and ensure quality delivery.

Benefits

  • Flexible work arrangements and remote work options.
  • Professional development opportunities, including resources for continuous learning.
  • Collaboration with leading professionals in a dynamic, innovative environment.
Full Job Description
As a Vice President, UX Design Lead, Vice President in the Digital Strategy & Enablement team, you will tackle complex challenges and translate them into simple, sleek, and elegant forms and interfaces for stakeholders across JPMorgan Chase. You will shape end-to-end product experiences by improving existing flows and designing new features and enhancements across multiple products, partnering closely with developers, stakeholders, and other UX designers. You will lead initial UX research and early discovery—planning and facilitating sessions to validate problem statements, uncover user needs, and inform experience direction. You will bring strong proficiency in Figma and a deep understanding of every stage of the design process—from research and synthesis through interaction design, visual polish, and final delivery—grounding decisions in user needs and information hierarchy to ensure experiences are intuitive, efficient, and outcomes-driven. Job Responsibilities 37Drive a user-centric design approach for complex, highly functional business solutions through rapid testing, iterative prototyping, and continuous refinement. 37Lead initial UX research and early discovery by planning and facilitating sessions to validate problem statements, uncover user needs, and inform experience direction. 37Lead cross-functional design thinking workshops that enable human-centered problem solving and align teams on outcomes. 37Design, brand, and build intuitive, polished user interfaces in partnership with product owners, developers, and business stakeholders. 37Build strong stakeholder relationships through direct communication1clarifying vision and direction, and presenting design concepts, rationale, and trade-offs. 37Foster a collaborative design process with product owners, developers, and business stakeholders. 37Set design direction grounded in user research and insights, translating needs into clear information hierarchy and interaction patterns. 37Contribute to and help evolve the design system and component library to drive consistency, scalability, and quality. 37Own your solution through delivery by providing clear specifications, supporting QA, and maintaining status and transparency with partners. 37Provide day-to-day direction and leadership to a junior designer, including work planning, design feedback, and coaching to support growth and delivery quality. Required qualifications, capabilities, and skills 375+ years of experience in UX/product design, interaction design, or a related field delivering user-centered digital products and complex workflows. 37Expert proficiency in Figma (Figma Design, Figma Slides, FigJam, and Figma Make). 37Portfolio available for review. 37Growth mindset with a strong problem-solving orientation and desire to continuously learn and develop. 37Proven track record leading UX to deliver user-centered products, including facilitation of collaborative working sessions, mentoring junior designers, and strong presentation and visual communication skills. 37Knowledge of service design, design systems, and agile methodologies. Preferred qualifications, capabilities, and skills 37Familiarity with intelligent solution technologies (e.g., Tableau, Pega, Microsoft Power, Sigma, Databricks). 37Ability to leverage 9vibe coding9 (LLM-assisted rapid prototyping) to quickly generate UI concepts, interaction patterns, and lightweight prototypes that accelerate design exploration and iteration. 37Illustration, animation/motion, and photo-realistic image editing skills. 37Ability to design effectively with financial data and market information. 37Mobile experience (responsive and/or native).

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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