Full Job Description
As a Vice President, UX Design Lead, Vice President in the Digital Strategy & Enablement team, you will tackle complex challenges and translate them into simple, sleek, and elegant forms and interfaces for stakeholders across JPMorgan Chase. You will shape end-to-end product experiences by improving existing flows and designing new features and enhancements across multiple products, partnering closely with developers, stakeholders, and other UX designers. You will lead initial UX research and early discovery—planning and facilitating sessions to validate problem statements, uncover user needs, and inform experience direction. You will bring strong proficiency in Figma and a deep understanding of every stage of the design process—from research and synthesis through interaction design, visual polish, and final delivery—grounding decisions in user needs and information hierarchy to ensure experiences are intuitive, efficient, and outcomes-driven.
Job Responsibilities
37Drive a user-centric design approach for complex, highly functional business solutions through rapid testing, iterative prototyping, and continuous refinement.
37Lead initial UX research and early discovery by planning and facilitating sessions to validate problem statements, uncover user needs, and inform experience direction.
37Lead cross-functional design thinking workshops that enable human-centered problem solving and align teams on outcomes.
37Design, brand, and build intuitive, polished user interfaces in partnership with product owners, developers, and business stakeholders.
37Build strong stakeholder relationships through direct communication1clarifying vision and direction, and presenting design concepts, rationale, and trade-offs.
37Foster a collaborative design process with product owners, developers, and business stakeholders.
37Set design direction grounded in user research and insights, translating needs into clear information hierarchy and interaction patterns.
37Contribute to and help evolve the design system and component library to drive consistency, scalability, and quality.
37Own your solution through delivery by providing clear specifications, supporting QA, and maintaining status and transparency with partners.
37Provide day-to-day direction and leadership to a junior designer, including work planning, design feedback, and coaching to support growth and delivery quality.
Required qualifications, capabilities, and skills
375+ years of experience in UX/product design, interaction design, or a related field delivering user-centered digital products and complex workflows.
37Expert proficiency in Figma (Figma Design, Figma Slides, FigJam, and Figma Make).
37Portfolio available for review.
37Growth mindset with a strong problem-solving orientation and desire to continuously learn and develop.
37Proven track record leading UX to deliver user-centered products, including facilitation of collaborative working sessions, mentoring junior designers, and strong presentation and visual communication skills.
37Knowledge of service design, design systems, and agile methodologies.
Preferred qualifications, capabilities, and skills
37Familiarity with intelligent solution technologies (e.g., Tableau, Pega, Microsoft Power, Sigma, Databricks).
37Ability to leverage 9vibe coding9 (LLM-assisted rapid prototyping) to quickly generate UI concepts, interaction patterns, and lightweight prototypes that accelerate design exploration and iteration.
37Illustration, animation/motion, and photo-realistic image editing skills.
37Ability to design effectively with financial data and market information.
37Mobile experience (responsive and/or native).