Bachelor's Degree in Engineering, Science, or related fields preferred.
10+ years managing plant utilities/facilities operations.
8+ years hands-on experience in Utilities/Facilities Maintenance with operational responsibilities.
Experience in pharmaceutical engineering, compliance, and safety.
Strong operational experience in challenging environments.
Required knowledge of pharmaceutical, medical device, or biotechnology manufacturing.
Willingness to work irregular hours, including shifts and weekends.
Responsibilities
Engage in strategic planning and manage day-to-day operations related to buildings and procurement.
Ensure compliance with corporate and government regulations while maintaining budget and timelines.
Address and resolve technical issues efficiently.
Schedule and prioritize work activities based on equipment and personnel availability.
Monitor safety standards and work procedure adherence within the workplace.
Evaluate and assist employees in job skill improvements.
Oversee timekeeping processes and equipment utilization.
Request necessary materials and equipment for operations.
Anticipate and communicate potential obstacles affecting project execution to clients.
Ensure high-quality service delivery through performance reviews and client feedback.
Develop customer relations and identify new business opportunities.
Foster strong relationships with clients, promoting open communication and trust.
Report identified issues to management and recommend improvements.
Benefits
Opportunity for professional development and advancement.
Exposure to diverse challenges within the pharmaceutical industry.
Engagement in strategic operations impacting business effectiveness.
Customer-oriented role with a focus on client relations and satisfaction.
Full Job Description
Responsibilities:
Involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises including procurement, budget administration and contract management.
Provide technical support and advice to assure that operational activities are performed in compliance with corporate/government policies and regulations in a cost-effective way and within the timelines established by the customer.
Manage technical issues/problems appropriately and efficiently.
Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment and skill of personnel.
Monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.
Monitor employees' work levels and review work performance.
Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
Manages the employee's Time Keeping equipment/software function process.
Requisition materials and supplies, such as tools, equipment, and replacement parts.
Exhibit a customer-oriented behavior, by clearly understanding customers' needs and expectations, and anticipating possible barriers or obstacles that may impact the project(s) adversely and communicating these on a timely manner.
Guarantee top quality of services provided to client by reviewing work performed, documentation submitted, get hold of client feedback and monitoring project status vs. client requirements.
Issue Performance Review Report to employees under his/her supervision and monitor the process below direct report.
Create/develop customer relations and new business opportunities.
Promote excellent relationship with Mentor clients, encouraging an open dialog and trustful communication between both parties demonstrating a professional conduct at all times and proudly represent Mentor at all levels and places.
Alerts management when problems are identified and make recommendations for improvements.
Bachelor's Degree Engineering, Science or related fields preferred.
At least 10 years of experience on direct exposure managing plant utilities/facilities operations.
At least eight (8) years hands on experience as Utilities/Facilities Maintenance with full responsibility for business operations (planning, budget administration, contracting and cost saving initiatives).
This role requires a skilled senior manager with pharma engineering experience, compliance and safety focused.
Strong operational experience and experience of dealing in a challenging environment.
Knowledge and experience on pharmaceutical, medical device or biotechnology manufacturing is required.
Willing to work irregular hours, rotating shifts, weekends and holidays when needed.
Physical Requirements and Working Environment:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, or operate equipment's, tools, or controls. The employee frequently is required to stand, walk, talk, or hear; sit; climb or balance, stoop, kneel, crouch or crawl; and smell. The employee may lift and/or move up to 25-35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
He / she may frequently work inside weather conditions, near moving mechanical parts, exposed to wet and or humid conditions, and an odorous atmosphere, may be exposed to fumes and the risk of electrical shock, and occasionally work on ladders in high places, in small spaces, such as lift/metering stations, manholes, tanks and wet wells. The noise level in the work environment is usually moderately loud.
