ROBLOX Corporation

User Researcher

ROBLOX Corporation$159K — $193K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience as a UX or product researcher
  • Bachelor's, Master's, or PhD in HCI, psychology, sociology, or relevant social sciences
  • Knowledge of various research methods and methodologies
  • Experience with qualitative and quantitative research and data analysis tools
  • Ability to collaborate and communicate findings effectively

Responsibilities

  • Execute mixed-methods research projects to inform product feature recommendations
  • Conduct foundational research to uncover user pain points and behaviors
  • Facilitate cross-functional research discussions and feedback sessions
  • Integrate qualitative insights with behavioral data to understand user engagement
  • Collaborate with teams to enhance research processes and foster innovation
  • Present research findings and implications to Product Group leadership

Benefits

  • Equity compensation
  • Comprehensive health benefits
  • Flexible work schedule
  • Supportive culture for collaboration and innovation
  • Opportunities for professional development
Full Job Description
As a User Researcher on the Economy team, reporting directly to the Senior Manager of User Research, you will generate actionable qualitative and quantitative insights that shape core economic systems, developer monetization workflows, and immersive brand experiences. Embedded directly on product teams, you will conduct generative and evaluative research centered on how creators build businesses, how brands interact on the platform, and how users participate in virtual economies. You will tackle high-priority features, solve complex behavioral puzzles, and help translate multi-faceted economic infrastructure into intuitive, trustworthy, and scalable experiences. Partnering closely with Product, Product Design, Engineering, Data Science, and Policy, you will ensure user needs directly inform platform decisions while driving mutual value across players, creators, and brands. You will: • Execute end-to-end mixed-methods research projects to understand creator monetization, payouts, advertising, and commerce workflows, translating abstract user behaviors into clear product feature recommendations. • Conduct foundational research to uncover key user pain points, mental models, and behaviors across creators, players, and brands to guide long-term UX strategy. • Work with cross-functional stakeholders in Design, Product, Policy, Legal, Engineering, and Data Science to facilitate research discussions and give concise feedback to inform feature roadmaps and product vision. • Partner with Analytics and Data Science to combine qualitative insights with behavioral platform data, building a holistic view of user engagement and economic health. • Work in close collaboration with cross-functional teams to evolve research processes and foster a culture of inclusion, collaboration, and innovation. • Have opportunities to present your research findings and strategic implications clearly to Product Group leadership. You have: • 4+ years of professional career experience as a UX or product researcher. • A Bachelor's, Master's or PhD in HCI, psychology, marketing research, sociology, anthropology, or other social science field with an emphasis on research, or equivalent work experience. • Knowledge about a variety of research methods. Is comfortable with both qualitative and quantitative methodology and can identify the correct methodology for the question at hand. Preferably has experience using software vendors like Qualtrics, database analysis with SQL and can conduct statistical analyses in SPSS, R or Python. • Engaged in collaboration and sharing work frequently, inviting feedback from peers and manager or supervisor • Solutions and a tuned thought process that ensure research will adequately answer questions and even challenge if the questions being asked are the right ones. • The ability to articulate and research findings clearly through verbal, written, and visual communication For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $159,250-$193,240 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

About ROBLOX Corporation

Roblox Corporation is a video game company that operates a massively multiplayer online game platform. The platform allows users to create and play games in a virtual world, with a focus on user-generated content. Roblox was founded in 2004 and is headquartered in San Mateo, California. The company has grown rapidly in recent years, and now has over 100 million monthly active users. In 2021, Roblox went public through a direct listing on the New York Stock Exchange.
Learn more about ROBLOX Corporation
Size
960 employees
Market Cap
$15.6 billion
Industry
Net Income
-$242.8 million
Founded
2004
Revenue
$727 million
NASDAQ

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