TikTok

User Growth Product Manager - TikTok Shop

TikTok$176K — $296K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or higher.
  • Experience with core growth or product metrics in a consumer internet or e-commerce setting.
  • Analytical mindset and skills in problem structuring and data insights extraction.
  • Familiarity with experimentation methodologies and data-driven product development.
  • Proven ability to collaborate across teams in a dynamic, international environment.
  • E-commerce experience preferred.

Responsibilities

  • Design and implement lifecycle growth strategies focusing on user acquisition, activation, and retention.
  • Optimize growth levers such as recommendations and user segmentation.
  • Collaborate with Data Science teams to target high-value user segments for growth initiatives.
  • Lead A/B testing and analytics to enhance metrics like conversion rates and average revenue per user.
  • Work with cross-functional teams on alignment and execution of growth projects.
  • Transform user insights into product features that elevate lifecycle efficiency.

Benefits

  • Day-one access to medical, dental, and vision insurance.
  • 401(k) savings plan with company match.
  • Paid parental leave and short/long-term disability coverage.
  • 10 paid holidays and 10 paid sick days per year.
  • 17 days of Paid Personal Time with increased accrual by tenure.
Full Job Description
Responsibilities

About the team: The US TikTok Shop User Growth team is responsible for building scalable growth engines across acquisition, activation, engagement, and retention. We focus on enabling lifecycle strategies through platforms such as recommendations, subsidies, user segmentation, and assortment optimization. Our goal is to unlock sustainable, ROI-positive growth by combining product innovation, data science, and operational excellence. Responsibilities: - Design and execute end-to-end lifecycle growth strategies across acquisition, activation, and retention to drive scalable user and GMV growth. - Build and optimize core growth levers including recommendation surfaces, subsidy frameworks, user segmentation, and assortment exposure. - Partner with Data Science and Algorithm teams to identify high-value user cohorts and deploy targeted growth interventions. - Own experimentation roadmap (A/B testing, holdouts, incrementality) to improve key metrics such as conversion rate, repurchase rate (RPR), and average revenue per user. - Collaborate with cross-functional teams including Product, Marketing, Ops, and Merchandising to align on growth initiatives and execution. - Translate user insights and behavioral data into product features that improve lifecycle efficiency and long-term user value.

Qualifications

Minimum Qualifications: - Bachelor's degree or above. - Experience owning or contributing to core growth or product metrics in a consumer internet or e-commerce environment. - Strong analytical mindset with ability to structure problems and derive insights from data. - Familiarity with experimentation frameworks and data-driven product development. - Ability to collaborate cross-functionally in a fast-paced, global environment. Preferred Qualifications: - Experience in e-commerce is a plus.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $176320 - $296020 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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