Job DescriptionWe're looking for a strategic, hands-on UX Design Lead to shape intuitive, high-impact experiences across our claims solutions. This is a true player/coach opportunity for a design leader who loves solving complex enterprise challenges while also mentoring and elevating a team. You'll drive UX strategy, create scalable design patterns, and partner closely with product and engineering to deliver experiences that improve usability, productivity, and business outcomes.
If you're energized by turning complexity into clarity, building modern design systems, and championing user-centered thinking across an organization, this role offers the chance to make a visible, lasting impact.
ResponsibilitiesWhat You'll DoLead design strategy and execution- Define and drive the UX strategy for claims-focused products and next-generation applications.
- Design end-to-end user experiences across workflows, page layouts, interaction models, and product features.
- Create intuitive, efficient interfaces that help users navigate complex enterprise tasks with confidence.
- Translate end-user needs and business goals into clear, thoughtful design solutions.
Build and scale design systems- Develop high-fidelity prototypes, reusable components, and scalable design patterns.
- Create and maintain visual design guidelines and shared UX standards.
- Partner with product and engineering teams to ensure consistency across the application suite.
- Champion accessibility and usability best practices, including WCAG considerations.
Collaborate cross-functionally- Work closely with product managers, developers, and stakeholders to align design direction with customer and business priorities.
- Communicate design rationale clearly and influence decisions through strong storytelling and strategic thinking.
- Help teams make better product decisions by bringing a user-centered lens to planning and prioritization.
Coach and mentor designers- Guide and support junior designers through feedback, mentorship, and best-practice coaching.
- Help build a collaborative, high-performing design culture grounded in curiosity, craft, and continuous improvement.
- Contribute to team growth through process improvements, standards, and thoughtful leadership.
QualificationsWhat You Bring- 5+ years of experience designing complex enterprise desktop and web applications.
- 3+ years of people leadership or mentorship experience preferred.
- A strong track record of delivering polished, user-centered solutions on time and with high quality.
- Deep expertise in UX methods, including user-centered design, information architecture, interaction design, and usability evaluation.
- Experience creating low- and high-fidelity wireframes, prototypes, and design systems.
- Knowledge of modern web technologies and front-end concepts such as HTML5, CSS, JavaScript, and responsive design.
- Experience gathering business, functional, and user requirements and translating them into effective product experiences.
- Strong collaboration and communication skills, with the ability to influence across multidisciplinary teams.
- Proficiency with modern design tools such as Figma, Sketch, or Adobe XD.
- Bachelor's degree in Human-Computer Interaction, Design, or a related field.
Why Join UsThis is an opportunity to lead meaningful design work, mentor other designers, and help shape how enterprise users interact with critical tools every day. You'll join a collaborative environment where design has influence, your ideas will be heard, and your work will directly improve the experience of real users.
If you're a UX leader who enjoys balancing strategy, execution, and team development, we'd love to hear from you.
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