We're seeking a User Experience Designer to join our team and support the development of AI capabilities and AI-powered applications for internal teams like finance, risk, and HR. In this role, you'll design intuitive, efficient experiences that enable internal teams to work smarter and faster, while helping embed AI thoughtfully and responsibly throughout our workflows.
This is a hands-on role for a designer who enjoys problem-solving in complex and specialized environments and is excited to advocate for and apply AI throughout the UX design process.
Position Responsibilities: - Collaborate closely with internal functional teams to understand needs, constraints, and opportunities
- Translate requirements, concepts, and data insights into usable, intuitive wireframes, flows, and prototypes using Figma
- Design end-to-end user experiences for AI-enabled internal tools, workflows, and applications
- Apply and adhere to the design system to ensure consistency and scalability across tools
- Clearly communicate design intent, decisions, and tradeoffs to stakeholders
- Use AI tools throughout the design process for exploration, ideation, and prototyping
- Advocate for the thoughtful use of AI in UX practice, helping teams understand where and how it can add value
Required Qualifications: - 3 - 5+ years of professional UX design experience
- Strong portfolio demonstrating UX problem-solving, interaction design, and workflow design
- Proficiency in Figma for wireframing, prototyping, and collaboration
Preferred Qualifications: - Ability to think critically about AI-driven experiences, including usability, trust, and clarity
- Curiosity and enthusiasm for AI-enabled products and workflows
- Experience working within a design system and applying established UI patterns
- Excellent communication skills and the ability to explain design decisions
- Experience designing for internal tools, enterprise systems, or complex user workflows
- Practical experience using AI tools to enhance the design process
When you join our team: - We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
Referenced Salary LocationToronto, Ontario
Working ArrangementHybrid
Salary range is expected to be between$73,725.00 CAD - $122,875.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.
