Lithia Motors Inc

Used Car Manager

Lithia Motors Inc$100K — $150K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in vehicle retail sales.
  • Supervisory experience preferred.
  • Must possess a valid Ontario Driver’s License and a clean driver’s abstract.
  • OMVIC Certification required.
  • Strong interpersonal and communication skills, both verbal and written.
  • Familiarity with sales systems and processes.
  • Detail-oriented with compliance knowledge.

Responsibilities

  • Build and coach your team to achieve performance goals.
  • Mentor sales representatives in assisting customers and structuring deals.
  • Solicit customer feedback to refine the sales process.
  • Create a customer-focused environment to enhance customer experience.
  • Develop and oversee a prospecting and sales control system for following up with potential buyers.
  • Set and maintain standards for vehicle delivery to customers.
  • Manage dealership inventory effectively throughout its lifecycle.

Benefits

  • Opportunity for career growth within a leading automotive company.
  • Involvement in shaping a customer-centric team environment.
  • Access to ongoing training and development opportunities.
  • Work in a dynamic team and fast-paced setting.
Full Job Description
Used Car Manager

Bolton Ford, Bolton, ON L7E 4C7

We9re seeking an experienced Used Car Manager for an exciting leadership role at Bolton Ford.

This role is vital and would be responsible for leading, coaching and motivating a team and working directly with employees and customers to provide an amazing experience.

What You9ll Be Doing:
  • Build and coach your team towards achievement of expectations, objectives and goals.
  • Coach, mentor and train Sales Reps to assist customers, answer questions, structure deals and/or payments.
  • Follow the sales process. Solicit feedback from customers.
  • Creates a customer focused environment and continuously strives to improve the customer experience.
  • Ensures proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
  • Establishes and maintains standards for the delivery of vehicles to customers.
  • Manage and control the dealerships total inventory investment. Follow vehicles through reconditioning, merchandising, and marketing process.
  • Responsible for inventory wholesaling, vehicle acquisitions, inventory photos and descriptions, and trade appraisals of vehicles.
  • Other duties as required.


Skills & Qualifications:
  • Progressive experience in vehicle retail sales.
  • Experience in a supervisory role is an asset.
  • Valid Ontario Driver9s License and a Clean Driver9s Abstract.
  • OMVIC Certification.
  • Excellent interpersonal, communication (verbal & written English) and customer service skills.
  • Knowledgeable in a sales environment and management of a sales system funnel process
  • Detail-oriented with a strong understanding of compliance and regulatory requirements.


Pay: $100,000K - $150,000K per year

Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

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