Pre-Owned Sales Manager
Woodbridge Hyundai, Woodbridge, ON L4L 9C3
As a Pre-Owned Sales Manager, you will be responsible for leading, coaching and motivating a team and working directly with employees and customers to provide an amazing purchasing experience.
Here's What You'll be Doing: - Build and coach your team towards achievement of expectations, objectives and goals.
- Coach, mentor and train Brand Ambassadors to assist customers, answer questions, structure deals and/or payments.
- Follow the "Flyby" process: step by step in the sales process where the manager is first introduced to the customer and build rapport. Solicit feedback from customers.
- Creates a customer focused environment and continuously strives to improve the customers experience.
- Ensures proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
- Establishes and maintains standards for the delivery of vehicles to customers.
- Manage and control the dealerships total inventory investment. Follow vehicles through reconditioning, merchandising, and marketing process.
- Responsible for inventory wholesaling, vehicle acquisitions, inventory photos and descriptions, and trade appraisals of vehicles.
- Other duties as required.
Skills and Qualifications - Progressive experience in vehicle retail sales.
- Experience in a supervisory role is an asset.
- Valid Ontario Drivers License and a Clean Drivers Abstract.
- OMVIC Certification required.
- Excellent interpersonal, communication (verbal & written English) and customer service skills.
- Knowledgeable in a sales environment and management of a sales system funnel process
- Competitive Compensation - earnings potential ranges from $120,000-$170,000 and can vary as it is partially based on meeting individual performance objectives.
- Health Benefits - full-time employees have access to health, dental, long-term disability and life insurance.
- Track Days and Events - show your passion for cars, your brand, and your team by attending our various track days and store events!
- Growth Potential - we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
- Stock Purchase Program - employees can purchase the Lithia & Drive stock (NYSE: LAD) at a discount.
Vacancy: This is an existing vacancy.
