Walmart

(USA) Senior Manager, Technology Operations

Walmart$117K — $234K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field plus 5 years' experience in project/program management; or 7 years' experience in a related area.
  • 2 years of supervisory experience.
  • Strong stakeholder management and relationship-building skills.
  • Expertise in business operations and decision-making processes.
  • Excellent communication skills for effective collaboration and reporting.
  • Proven ability to develop and implement technology strategies.
  • Proficiency in defining and monitoring performance metrics.

Responsibilities

  • Lead technology operations aligning with organizational strategy.
  • Manage cross-functional teams to enhance operational excellence.
  • Develop and implement technology strategies for system reliability.
  • Monitor performance metrics and provide insights for efficiency.
  • Oversee financial management of technology operations.
  • Facilitate decision-making and scenario planning for risk mitigation.
  • Foster strong relationships to drive strategic initiatives.

Benefits

  • Comprehensive health coverage including medical, vision, and dental.
  • 401(k) plan with company contributions and stock purchase options.
  • Paid time off including sick leave, parental leave, and bereavement leave.
  • Short-term and long-term disability benefits.
  • Company discounts and military leave pay.
  • Education benefits covering tuition for degrees and certifications.
Full Job Description
Position Summary...

What you'll do...
Role summary:
As the Senior Manager, Technology Operations, you will lead and optimize technology initiatives that drive operational excellence across the organization. This role requires strategic oversight of technology strategies, program and financial management, and collaboration with key stakeholders to ensure alignment with business objectives. You will be responsible for enhancing performance metrics, fostering strong relationships, and guiding teams through effective decision-making and scenario planning. Your leadership will be instrumental in advancing organizational strategy and operational efficiency within a dynamic and evolving technology environment.
What you'll do:
  • Lead and oversee technology operations to ensure alignment with organizational strategy and business objectives.
  • Manage cross-functional teams and collaborate with stakeholders to drive operational excellence and continuous improvement.
  • Develop and implement technology strategies that enhance system performance, reliability, and scalability.
  • Monitor key performance metrics and provide actionable insights to optimize operational efficiency.
  • Oversee financial management related to technology operations, ensuring budget adherence and cost-effectiveness.
  • Facilitate decision-making processes and scenario planning to mitigate risks and support business continuity.
  • Foster strong relationships across departments to influence and drive strategic initiatives.

What you'll bring:
  • Extensive experience in program and financial management within technology operations.
  • Proven ability to develop and implement technology strategies aligned with organizational goals.
  • Strong stakeholder management and relationship-building skills to influence cross-functional teams.
  • Expertise in business operations, decision making, and scenario planning to drive performance improvements.
  • Excellent communication skills for clear and effective business collaboration and reporting.
  • Demonstrated accountability and ability to provide constructive feedback to enhance team outcomes.
  • Proficiency in defining and monitoring performance metrics to support organizational strategy.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $117,000.00 - $234,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years' experience inproject management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

850 Cherry Ave, San Bruno, CA 94066-3031, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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