(USA) Senior Manager, Strategic Account Management

Walmart Canada

$90K — $180K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in strategic account management or business planning
  • Strong negotiation skills with complex strategies
  • Proven leadership experience in mentoring teams
  • Expertise in relationship management across various business partners
  • Ability to analyze business metrics and develop joint plans
  • Capacity to translate business needs into actionable strategies
  • Commitment to ethics and compliance

Responsibilities

  • Drive execution of strategic business plans by identifying customer needs
  • Communicate and adjust priorities to meet business objectives
  • Lead and mentor associates through clear expectations and evaluations
  • Build and maintain stakeholder relationships to achieve shared goals
  • Utilize data insights for account planning and negotiation strategies
  • Oversee onboarding and resolve escalations to enhance customer experience
  • Promote adherence to company policies and compliance standards

Benefits

  • Comprehensive health coverage including medical, dental, and vision
  • 401(k) with company match and stock purchase options
  • Paid time off including vacation, sick leave, and parental leave
  • Access to adoption and surrogacy expense reimbursement programs
  • Live Better U education benefit covering tuition and fees for various programs
  • Short-term and long-term disability coverage
  • Employee discount programs and Military Leave Pay
Full Job Description
Position Summary...

What you'll do...
Role summary:
The Senior Manager, Strategic Account Management leads the execution of comprehensive business plans by identifying customer and operational needs, driving performance, and fostering collaboration across teams. This role oversees associate development, promotes adherence to company policies, and ensures alignment with strategic objectives. By leveraging data insights and industry knowledge, the position influences stakeholder decisions, manages complex negotiations, and cultivates strong business relationships. The role demands a focus on continuous improvement, effective communication, and delivering measurable value while supporting organizational goals and maintaining high standards of integrity and professionalism.
About the team:
The team leads the development and execution of the Collectibles strategy, driving high-growth initiatives that create value. It collaborates across functions to align business priorities, leveraging data and market trends to guide decisions. Focused on optimizing assortment and seller performance, the group builds strong stakeholder relationships and applies strategic business acumen. By integrating innovative approaches and effective communication, the team supports long-term growth and operational excellence. Members contribute through collaboration and strategic insight, influencing outcomes within Walmart's evolving business landscape.
What you'll do:
  • Drive execution of strategic business plans by identifying customer and operational needs and removing obstacles to performance.
  • Develop, communicate, and adjust priorities to meet performance standards and business objectives.
  • Lead, mentor, and develop associates by assigning duties, setting expectations, and conducting evaluations.
  • Build and maintain strong relationships with stakeholders to support collaboration and achieve shared goals.
  • Utilize data analytics and market insights to inform account planning, forecasting, and negotiation strategies.
  • Oversee onboarding processes and resolve complex escalations to enhance customer experiences.
  • Promote adherence to company policies, ethics, and compliance standards across teams.

What you'll bring:
  • Proven expertise in strategic account management and business planning to drive execution and deliver measurable results.
  • Strong negotiation skills with the ability to develop and execute complex negotiation strategies.
  • Demonstrated leadership experience in mentoring, coaching, and developing high-performing teams.
  • Advanced stakeholder and relationship management capabilities across varied business partners and markets.
  • Proficiency in analyzing business metrics, forecasting sales, and building joint business plans.
  • Ability to translate business requirements into actionable strategies aligned with organizational goals.
  • Commitment to ethical standards, integrity, and compliance with company policies.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

BENTONVILLE, Arkansas US-10929: The annual salary range for this position is $90,000.00 - $180,000.00

San Bruno, California US-08848: The annual salary range for this position is $117,000.00 - $234,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

601 N WALTON BLVD., BENTONVILLE, AR 72716-0000, United States of America

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