Walmart

(USA) Principal, UX Designer

Walmart$110K — $220K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field or 5 years of experience in UX design or equivalent
  • 7 years of experience in UI/UX, interactive and visual design, or related area as an alternative qualification
  • Strong background in user-centered design and journey mapping
  • Ability to synthesize research data and drive design improvements
  • Proficient in prototyping and usability testing for mobile/web
  • Experience in creating design documentation and style guides

Responsibilities

  • Lead user research initiatives to inform design strategies
  • Develop user journeys and interaction designs to enhance user experience
  • Collaborate with cross-functional teams to align design solutions with business goals
  • Design and prototype user-centered interfaces according to accessibility standards
  • Conduct usability testing and iterate designs based on user feedback
  • Manage documentation of design specifications and quality standards

Benefits

  • Comprehensive health benefits including medical, vision, and dental coverage
  • 401(k) plan with company match and stock purchase options
  • Paid time off including sick leave, parental leave, and holidays
  • Company-paid life insurance and short-term/long-term disability coverage
  • Education assistance covering tuition and fees for various programs
  • Company discounts and Military Leave Pay
Full Job Description
Position Summary...

What you'll do...
Role summary:
The (USA) Principal, UX Designer leads the development and enhancement of user experience strategies by conducting comprehensive research, including user interviews and journey mapping. This role collaborates cross-functionally to translate insights into innovative design solutions that improve interaction and usability across platforms. The position requires expertise in prototyping, usability testing, and stakeholder engagement to drive customer-focused outcomes. The Principal UX Designer also mentors team members, ensures adherence to design standards, and influences business decisions through clear communication and data-driven recommendations, supporting Walmart's commitment to delivering exceptional user experiences.
About the team:
The Real Estate design team enhances the Field Associate Experience within Walmart's Global Design organization by creating tools that support facilities management, store remodels, and new construction. Collaborating with engineering, product, and business partners across Global Realty, the team transforms complex workflows into clear, intuitive experiences. They focus on modernizing tools, integrating AI-driven insights, and shaping Realty operations globally. As a small, collaborative group, the team values strategic leadership and design expertise to influence how Walmart operates in physical spaces, impacting thousands of associates, technicians, contractors, and vendors daily.
What you'll do:
  • Lead user research initiatives including interviews, surveys, and site visits to gather actionable insights that inform design strategies.
  • Develop and refine user journeys, storyboards, and interaction designs to enhance overall user experience across platforms.
  • Collaborate with cross-functional teams and stakeholders to align UX solutions with business goals and customer needs.
  • Design and prototype scalable, user-centered interfaces adhering to native mobile conventions and accessibility standards.
  • Conduct usability testing and iterate designs based on feedback to optimize product effectiveness and customer satisfaction.
  • Manage documentation of design specifications, style guides, and pattern libraries to ensure consistency and quality.

What you'll bring:
  • Extensive experience in user-centered design, including user interviews, surveys, and journey mapping to enhance interaction design and user experience strategies.
  • Proficiency in prototyping, usability testing, and applying design principles for mobile and web platforms.
  • Strong skills in stakeholder engagement, communication, and collaboration across cross-functional teams to align design solutions with business goals.
  • Ability to analyze and synthesize research data, identify gaps, and drive continuous improvements in design processes.
  • Expertise in creating detailed design documentation, wireframes, and functional specifications adhering to established guidelines.
  • Proven leadership in mentoring and developing design teams while managing multiple projects effectively.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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